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Christmas: Ecobank Reassures Customers of 24-Hour Digital Banking Services

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Ahead of the Yuletide holidays, Ecobank Nigeria has reassured that customers will be able to shop seamlessly and carry out all their transactions via the Ecobank Digital platforms, which include the Ecobank Mobile app, USSD *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, and PoS terminals. Also available to customers is an extensive distribution network of over 60,000 Ecobank Xpress Point agency banking locations spread across the country.

Speaking on Ecobank Mobile app, Osahon Akpata, Group Head, Consumer Payments, Ecobank, said the app, which is available for download on the Apple App Store and Google Play Store, makes it extremely easy to bank on the go 24/7, enabling customers to meet their payment needs anywhere and at any time directly from their mobile device.

“Our Mobile app allows customers manage their accounts, send money, pay bills, buy airtime, pay merchants, and do other transactions across the 33 African countries where Ecobank is present. The mobile app is secure, reliable, convenient, and available to everyone. This is the season of giving and we offer our customers more options for sending money to loved ones. They can send money instantly to the 33 African countries where Ecobank is present (subject to local regulations). They can transfer money to other bank accounts both domestically and internationally. Our customers can also send an Xpress Cash token for redemption at our ATMs or Xpress Point agents to those who do not have a bank account. If they do not have the account number of the person they want to send money to, we offer a unique service, transfer by email or SMS where they share a secured link to the beneficiary who can redeem the funds into any bank account in Nigeria. Other unique features, include the opportunity to open an Xpress Account; set travel notifications for enhanced card security; block and unblock one’s bank card; attach other bank cards for transactions; as well as being able to add one’s banking profiles from different countries,” he stated.

Further, Akpata said Ecobank customers can “scan and pay for goods via QR code with EcobankPay; split payments with other Ecobank mobile app users and place a standing order for future payment.” He encouraged Nigerians to download the app for firsthand experience, especially during this Yuletide season for easy banking services both locally and across Africa, emphasizing that with the Ecobank Mobile app, customers do not need to carry cash for shopping, He pointed out that users of the Mobile app have access for help or support by chatting with RAFIKI.

Ecobank Nigeria Ltd. is a subsidiary of the Ecobank Group, the leading pan-African banking group with operations in 33 African countries and an international presence in four locations (London, Paris, Beijing, and Dubai). Ecobank Nigeria is a full-service bank providing wholesale, retail, investment and transaction banking services and products to governments, financial institutions, multinationals, international organizations, medium, small and micro businesses and individuals.

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Cooking Gas: FG Intervenes, Set to Crash Price

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At a meeting in Abuja, Ekpo told the producers that Nigeria has to find a way to surmount the challenges in the country’s domestic market, expressing President Bola Tinubu’s concerns over how unaffordable the product was becoming. The intervention is coming as the National Bureau of Statistics (NBS) in its latest report said in October, LPG prices rose by as much as 14 per cent for a 12.5 kg cylinder.

But a statement by the minister’s media aide Louis Ibah, on Sunday, said the intervention on the LPG issue, better known as cooking gas, followed the rise in recent months in the price of the product per kg from about N700 to above N900 in some parts of the country.Key challenges identified as responsible for LPG price increase, Ekpo said, include FX sourcing for imports and insufficient supply to the domestic market by producers.

The meeting, at the instance of the minister, was held at the NNPC Towers and had in attendance top officials of Chevron Nigeria Limited led by Sansay Narasimi.Others included: The Nigerian Midstream Downstream Petroleum Regulatory Authority (NMDPRA) led by its Chief Executive Officer, Farouk Ahmed and officials from the Nigerian National Petroleum Company Limited (NNPC).“Ekpo expressed the concerns of President Bola Tinubu over the astronomical increase in the price of cooking gas and the attendant hardship on majority of citizens,” the statement added.

The minister who noted that Nigeria is abundantly endowed with gas reserves, said the situation where some of the multinational firms were more concerned with gas exports without dedicating huge volumes for the domestic market was unacceptable and should be discouraged.

“With the exponential increase in the price of LPG, there is the need for the federal government to intervene and I am representing this at this moment. We acknowledge that some producers are exporting while we are faced with the challenges of importation.

“Public interest is the overriding interest all over the world for the government, the demand for LPG will increase as we approach December…you have a public service obligation to collaborate with the government to ensure security of gas supply.“We need to therefore bend backwards and find solutions, to ensure that we have sufficient supply and stability in-country and that Nigerians have gas,” said Ekpo.

The gas minister thereafter constituted a committee headed by the chief executive of NMDPRA with a mandate to come up with recommendations on how to boost supplies and crash LPG prices within a week.

However, the NBS in its latest report said the average retail price for refilling a 5kg cylinder of cooking gas increased by 8.89 per cent on a month-on-month basis from N4,189.96 recorded in September 2023 to N4,562.51 in October 2023.However, on a year-on-year basis, this increased by 1.76 per cent from N4,483.75 in October 2022, it added.On state profile analysis, Kano recorded the highest average price for refilling a 5kg of LPG, with N5,181.43, followed by Adamawa with N5,142.86, and Ogun with N5,093.75.

On the other hand, Ebonyi recorded the lowest price with N3,971.43, followed by Osun and Edo with N4,000.00 and N4,025.00 respectively.In addition, analysis by zone showed that the North-west recorded the highest average retail price for refilling a 5kg cylinder of LPG, with N4,738.20, followed by the North-central with N4,662.62, while the South-east recorded the lowest with N4,088.65.

Also, the average retail price for refilling a 12.5kg of cooking gas, increased by 14.04 per cent on a month-on-month basis from N9,247.40 in September 2023 to N10,545.87 in October 2023.

On a year-on-year basis, this rose by 4.93 per cent from N10,050.53 in October 2022. On state profile analysis, Edo recorded the highest average retail price for the refilling of a 12.5kg cylinder of cooking gas, with N12,536.88, followed by Jigawa with N12,050.00 and Delta with N11,987.50. Conversely, the lowest average price was recorded in Zamfara with N9,050.00, followed by Lagos and Oyo with N9,071.05 and N9,407.14 respectively.

Analysis by zone showed that the South-south recorded the highest average retail price for refilling a 12.5kg cylinder of cooking gas, with N11,480.60, followed by the North-central with N10,683.97, while the South-east recorded the lowest price with N9,847.42.

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Smartphone Festival: Glo Customers to Enjoy Six Months Data Bundle

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Courtesy of another season of its customer reward programme, Glo Smartphone Festival, Glo subscribers, are to enjoy free bundled data for the next six months.

The festival which is tagged “Gloworld Black Friday” runs between November 16 and 30.

Globacom, in a press statement issued in Lagos on Monday stated that subscribers who purchase selected smartphones from any of the Gloworld shops spread across the country will enjoy up to N150, 000 discount as well as 18GB of free data to browse and chat with family and loved ones.

“The festival provides an opportunity for all subscribers (prepaid and postpaid) to visit Gloworld shops to get the best price deals on any handset of their choice. Customers who buy Glo SIMs will also enjoy bonuses on airtime and data”. Globacom said.

The company therefore, called on its subscribers to make utmost use of the opportunity provided by the festival to buy any of the latest devices which come with the bundled benefits.

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Unity Bank Partners Cashtoken to Reward Customers with Millions of Naira

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Unity Bank Plc and Cashtoken, have announced a partnership to deploy a patronage reward product that will see the Bank’s customers winning millions of Naira in cash rewards, guaranteed instant cashback, and offer a life-changing opportunity.

Cashtoken is a Cash Reward-as-a-Service company that operates a loyalty programme designed to power customer engagement and improve customer satisfaction. For Unity Bank, the partnership offers it the opportunity to migrate customers – old and new, to a platform that will continually create exciting rewards and appreciation for loyalty.

To be part of this reward scheme, customers are to onboard onto any or all of the Unity Bank digital banking platforms including the Unifi mobile banking application, the *7799# USSD platform or activate their Unity Bank Verve Card and transact on any e-payment terminals across Nigeria.

Each card transaction, as well as the onboarding on the digital platform, earns customers a cash token, which can be redeemed instantly while qualifying the customer to enter the monthly Cashtoken Rewards draw to stand a chance of winning up to One Million Naira cash.

Speaking at the media launch in Lagos, Unity Bank’s Head of E-Business, Eghomware Iyamu said the collaboration with Cashtoken is meant to boost the ways in which Unity Bank customers are appreciated.

Iyamu said, “We are excited to announce this strategic partnership with Cashtoken which reinforces our commitment to recognizing and rewarding loyalty. Through this collaboration, we are taking customer appreciation to new heights, offering millions in cash rewards as a token of gratitude for choosing Unity Bank.”

He added: “This partnership will create an unparalleled experience for Unity Bank’s customers by leveraging the impressive reward platform built by Cashtoken Reward. This collaboration has therefore set the stage for an exciting journey of appreciation, as Unity Bank customers can now look forward to bountiful cash rewards, making every interaction with the bank a rewarding experience.”

The Bank believes that this initiative will not only reward existing customers but also attract new ones with a rewarding banking experience when they pick up and activate a Verve Card and transact on the Bank’s digital banking channels.

On its part, Cashtoken stated that the fulfillment of its mandate under the partnership allows it to create more excitement for customers, and an even greater bond among families and businesses by constantly rewarding patronage and loyalty.

It further stated the Unity Bank/Cashtoken partnership being launched will, from the outset, begin to deliver brand engagement and customer experience that will, in many ways, replicate loyalty rewards in cash prizes.

The partnership announcement comes on the heels of a similar partnership with the payment processor, Verve Card Services Limited which has seen Unity Bank customers, Nmeregini Chukwuebuka and Sharif Yusuf Mohd winning 500,000 and 150,000 naira respectively in the ongoing Verve National Consumer Promo.

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