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Christmas: Ecobank Reassures Customers of 24-Hour Digital Banking Services

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Ahead of the Yuletide holidays, Ecobank Nigeria has reassured that customers will be able to shop seamlessly and carry out all their transactions via the Ecobank Digital platforms, which include the Ecobank Mobile app, USSD *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, and PoS terminals. Also available to customers is an extensive distribution network of over 60,000 Ecobank Xpress Point agency banking locations spread across the country.

Speaking on Ecobank Mobile app, Osahon Akpata, Group Head, Consumer Payments, Ecobank, said the app, which is available for download on the Apple App Store and Google Play Store, makes it extremely easy to bank on the go 24/7, enabling customers to meet their payment needs anywhere and at any time directly from their mobile device.

“Our Mobile app allows customers manage their accounts, send money, pay bills, buy airtime, pay merchants, and do other transactions across the 33 African countries where Ecobank is present. The mobile app is secure, reliable, convenient, and available to everyone. This is the season of giving and we offer our customers more options for sending money to loved ones. They can send money instantly to the 33 African countries where Ecobank is present (subject to local regulations). They can transfer money to other bank accounts both domestically and internationally. Our customers can also send an Xpress Cash token for redemption at our ATMs or Xpress Point agents to those who do not have a bank account. If they do not have the account number of the person they want to send money to, we offer a unique service, transfer by email or SMS where they share a secured link to the beneficiary who can redeem the funds into any bank account in Nigeria. Other unique features, include the opportunity to open an Xpress Account; set travel notifications for enhanced card security; block and unblock one’s bank card; attach other bank cards for transactions; as well as being able to add one’s banking profiles from different countries,” he stated.

Further, Akpata said Ecobank customers can “scan and pay for goods via QR code with EcobankPay; split payments with other Ecobank mobile app users and place a standing order for future payment.” He encouraged Nigerians to download the app for firsthand experience, especially during this Yuletide season for easy banking services both locally and across Africa, emphasizing that with the Ecobank Mobile app, customers do not need to carry cash for shopping, He pointed out that users of the Mobile app have access for help or support by chatting with RAFIKI.

Ecobank Nigeria Ltd. is a subsidiary of the Ecobank Group, the leading pan-African banking group with operations in 33 African countries and an international presence in four locations (London, Paris, Beijing, and Dubai). Ecobank Nigeria is a full-service bank providing wholesale, retail, investment and transaction banking services and products to governments, financial institutions, multinationals, international organizations, medium, small and micro businesses and individuals.

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MoneyMaster PSB Promotes Mobile Wallet at Ojude Oba Festival

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MoneyMaster Payment Service Bank Limited (MMPSB), a leading payment service bank, is attending the 2024 Ojude Oba Festival to promote its mobile wallet, which simplifies banking transactions in the country.

The Payment Service bank is licensed by the Central Bank of Nigeria and insured by NDIC to promote financial inclusion in furtherance of the Nigerian financial literacy initiative driven by the Central Bank of Nigeria. With Moneymaster, Nigerians can open mobile wallets, savings account, individual and business accounts to make payments, buy airtime, pay utility bills to over 4,000 companies.

It was recently appointed a payment partner to the Ounje Eko initiative by the Lagos State government in its bid to provide discounted food items to residents of the state amidst rising cost of food items. Moneymaster is positioned to support individuals and businesses in their journeys towards financial prosperity by offering bespoke financial services that meet their aspirations.

In a press release issued at the weekend, Moneymaster said it is rounding off a month-long market activation, engaging indigenes and residents of Ijebuland to come onboard its digital banking platform – mobile wallet. Moneymaster mobile wallet avails customers the opportunity to transfer or withdraw cash from an agent, buy airtime and pay utility bills.

It added that during this month-long activation, customers in Ijebuland who open an account stand a chance of winning free airtime amongst other gift items.

The PSB further said that the drive towards a cashless economy can become a reality when more and more Nigerians embrace mobile wallet so as to help them cultivate a more convenient savings habit and also enable them engage in banking transactions with ease.

“While we rejoice with the people of Ijebuland at this time, we also want to showcase what we have in Moneymaster’s mobile wallet that can help various people to enjoy seamless banking from their phones”, the statement said.

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MultiChoice Obeys Court Order, Makes Downward Review of Subscription Cost

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Following a court order mandating it to halt the move to hike prices, MultiChoice has readjusted its subscription rates for DStv and GOtv users in Nigeria.

The company had vowed to challenge the order of the Competition and Consumer Protection Tribunal’s ruling in Abuja after reporting a decline in its subscriber base in Nigeria, leading to the loss of over a million subscribers.

MultiChoice has reflected the readjustment on its company’s apps as at Sunday, June 16, 2024.

Due to the adjustments, DStv subscribers will now pay N29,500 instead of N37,000 for the Premium package, while Compact+ package subscribers can now pay N19,800 instead of the new price of N25,000.

The readjustment now have Compact Bouquet subscribers paying N12,500 previously being charged instead of N15,700, while Confam package subscribers will pay the old price of N7,400 instead of N9,300 per month.

For the Yanga package subscribers, old rate of N4,200 will be paid against N5,100 placed as new rate; while Padi subscribers will pay the former price of N2,950 instead of the N3,600.

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Record Financial Performance: Fidelity Bank Plc Promotes 11% of Workforce

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Leading financial institution, Fidelity Bank Plc has announced the promotion of 11% of its workforce, a testament to the exceptional performance and dedication of its employees.
This significant move follows the release of the bank’s 2023 full year Audited Financial Statements, which reported an impressive 131.5 percent growth in Profit Before Tax (PBT) to N124.26 billion.
The recent promotions span every level within the bank, reflecting Fidelity Bank Plc’s commitment to recognizing and rewarding excellence across its entire organization. This strategic initiative has garnered positive reactions from staff members, who see it as a validation of their hard work and contribution to the bank’s remarkable financial achievements.
In addition to the promotions, Fidelity Bank Plc has also concluded arrangements to raise a total of N127.1 billion through a Rights Issue to existing shareholders and a Public Offer. This move is part of the bank’s broader strategy to strengthen its capital base, support future growth, and enhance shareholder value.
Fidelity Bank Plc’s impressive financial performance and the subsequent employee promotions highlight the bank’s robust operational strategy and its commitment to fostering a rewarding work environment. By investing in its people and ensuring their career growth, the bank continues to build a motivated and high-performing workforce.
Ranked as one of the best banks in Nigeria, Fidelity Bank Plc is a full-fledged customer commercial bank with over 8.5 million customers serviced across its 251 business offices in Nigeria and the United  Kingdom as well as on digital banking channels.
The bank has won multiple local and international awards including the Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.
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