Business
FirstBank Hosts SME Clinic, Reiterates Commitment to Building Capacity of SMEs
By Ugo Aliogo
First Bank of Nigeria Limited has reiterated its commitment to driving growth and building the capacity of Small and Medium-sized Enterprises (SMEs) in the country.
Speaking at the FirstBank SMEConnect Business Clinic, held in Lagos on Thursday, the Group Head, Lagos Island 1, First Bank of Nigeria Limited, Olufunke Smith, stated that the business clinic provides an opportunity for SMEs to understand how to develop their business plans, and run their business. It is one of the key initiatives that the bank has put in place to drive development of the SMEs. She further noted that the Bank’s SMEs proposition is based on seven pillars that would connect SMEs to- capacity building, market, infrastructure, talent for business development, policy and regulation, finance and resources.
According to her, “Building the capacities of SMEs is an ongoing process. SMEs are the engine of growth of any society. At FirstBank it is our responsibility to bring them on-board through support, knowledge sharing, and advisory in order for them to add value to the society. The SMEs attending the clinics today have gone through a selection process and it is the first of 2020, there will be more clinics to be held in the course of the year.
“SMEs are the bedrock of economic growth of any society. It is when you have functional SMEs that the country can grow. It is noteworthy to mention here that SMEs are great employers of labour. When you have viable SMEs they provide various services and innovations that traditional corporations may not provide. These strongly underscore our commitment – at FirstBank – to strengthening their impact on the economy.
“This clinic is part of giving back to the society, thereby ensuring we continue to develop SMEs. FirstBank has recognised that for it to serve SMEs adequately there is a need to offer more than traditional banking services. We know that connecting SMEs to the right information and business tools can save turnaround time, cost and give them a competitive edge in the sector that they operate. It is on this knowledge that we have created value propositions for SMEs that cover financial and non-financial services.”
We expose SMEs to the best deals and they have access to tools that position them at an advantage for growth.”
In his remarks, the Managing Partner, Traction, Dolapo Adejuyigbe, said “we have a coaching marketplace that SMEs can come on our platform and even firstbank platform to book vetted coaches that can provide advisory services to them either for one session or a number of sessions. We also consider re-emerging how our business clinics can work and how to bring insights and make it practical. The FirstBank business diagnostic tool enables SMEs identify the needs, especially operational, of their business and the business clinic is designed in such a way we can follow up on the impacts and also track the business after three to six months. The focus of this business clinic is to help them design the strategy for 2020. A core part of that is for them to understand the economic trends, and we have catered for different kinds of businesses and how the economy is going to impact them.”
In his remarks, one of the speakers at the event, Gospel Obele, said the clinic provided an opportunity to develop a business and market outlook for SMEs, stating that the goal was to scale economic knowledge into useable insights for SMEs.
Commending FirstBank on the SME Clinic, Obele noted that the event exposed SMEs to lots of opportunities for their business growth like how the Nigerian business environment is going to look like through the year as well as the transition dynamics of the consumer.”
He said: “Examining strategy from the outlook that was presented today, it is more of how SMEs rework their internal systems to respond to the changing environment that we have. Nigeria is a high fluid and dynamic economy which means that our own business environment is changing faster than advanced economies”
One of the participants at the clinic, Tayo Oginni, President/CEO, International Energy Market Place Ltd., said attending the seminar provided background knowledge on how to develop a road map for setting up a business in a structured manner.
He asserted that the business clinic taught SMEs the things to be aware of when starting a business, “the facilitator created an atmosphere of things that need to be done. I will strongly recommend that SMEs need this kind of intervention.”
Ogini also lauded FirstBank and Traction for organising the clinic, noting that one of the key areas discussed at the clinic was financing where SMEs were taught that cash flow is key in business, therefore they have to watch their cash flow.
West Africa’s premier financial institution and financial inclusion services provider, FirstBank, has officially announced its sponsorship of the Carnival Calabar & Festival 2025, unveiling a landmark addition set to redefine the carnival experience — the first-ever private premium seating area at the event.
The highlight of FirstBank’s participation is the construction of a 500-seater premium bleacher, designed to provide comfort, safety, and an elevated viewing experience for carnival enthusiasts.
Speaking on the sponsorship, the Acting Group Head Marketing and Corporate Communications, FirstBank, Olayinka Ijabiyi, noted that the carnival aligns with the Bank’s First@Arts initiative, a platform dedicated to supporting the creative arts value chain across Nigeria. He said, “We recognise the transformative power of the arts, including carnivals, in inspiring people and strengthening national unity. For more than 131 years, we have supported platforms that promote self-expression, social reflection and cultural exchange. Our investment in the Carnival Calabar & Festival demonstrates our commitment to preserving the nation’s rich cultural heritage through First@Arts.”
“As part of our sponsorship this year, we are introducing the first-ever private 500-seater premium bleacher to further elevate the carnival experience. This exclusive seating is designed to provide exceptional comfort and an unforgettable viewing experience for attendees,” Ijabiyi added.
The Chairman of the Cross River State Carnival Calabar Commission, Gabe Onah, also commented on FirstBank’s sponsorship. “FirstBank’s involvement is a strong demonstration of private-sector support for culture and tourism. This partnership not only enhances the overall quality of the carnival but also strengthens its global appeal,” he said.
The Carnival Calabar & Festival 2025 is officially marketed by Okhma Global Limited, the appointed Official Marketer responsible for brand partnerships, promotional engagements, and ticket sales. Okhma Global Limited has partnered with the Cross River State government in delivering Carnival Calabar & Festival for over ten years, playing a key role in strengthening the carnival’s commercial growth and global visibility.
Ecobank Nigeria, a member of Africa’s leading pan-African banking group, has assured customers of uninterrupted access to banking services throughout the year-end holiday period via its secure and robust digital platforms. The Bank also urged customers to remain vigilant against fraud and scams during the festive season.
Speaking on the development, Victor Yalokwu, Head, Products & Analytics, Consumer & Commercial Banking, Ecobank Nigeria, said the Bank’s digital channels — including the Ecobank Mobile App, Ecobank Business App, USSD *326#, Ecobank Online, OmniPlus, Omnilite, EcobankPay, RapidTransfer, Ecobank Cards, ATMs, PoS terminals, and over 35,000 Ecobank Xpress Point (Agent Banking) locations nationwide — will remain fully available to support customers throughout the yuletide and year-end holiday period.
He noted that customers will continue to enjoy a wide range of services during the period, including local and international funds transfers, bill payments and airtime top-ups, merchant payments, balance inquiries and account statements, as well as cardless cash withdrawals via ATMs.
According to Yalokwu, “Ecobank encourages customers to leverage these digital solutions for safe, fast, and efficient banking, especially during the festive season when convenience and reliability are essential. While physical branch operations may be subject to adjusted working hours in line with public holidays, customers can be assured that Ecobank’s digital platforms are designed to deliver uninterrupted service and enhanced security at all times. Ecobank remains committed to providing innovative financial solutions and exceptional customer service, and we wish all our customers a joyful festive season and a prosperous New Year.”
Yalokwu also cautioned customers to remain vigilant against fraudsters and scammers during the period. “Before you wrap up the year, tighten your security. December brings online sales, travel, and year-end distractions—this is exactly when scammers are most active. From fake festive deals to cloned merchant sites and suspicious messages, staying vigilant helps keep your money safe.”
He advised customers to shop only on trusted websites, never share their PINs, passwords, or one-time passwords (OTPs), avoid banking on public Wi-Fi networks, be cautious of urgent or emotionally charged messages, and regularly review their account activity.
Fidelity Bank Plc has donated firefighting and preventive equipment, including hoses and gasoline-powered water pumps, to the Ikoyi Fire Service Station in Lagos, reinforcing efforts to improve emergency response and promote community safety.
The donation was executed under the Fidelity Helping Hands Programme (FHHP) by the bank’s True Serve team. Through the initiative, Fidelity Bank employees identify critical community needs, raise funds, and receive matching financial support from the bank to implement impact-driven projects.
Speaking on the initiative, Divisional Head, Brand and Communications Division at Fidelity Bank, Dr Meksley Nwagboh, said the intervention reflects the bank’s commitment to public safety, environmental protection, and sustainable community development.
“Community safety is a shared responsibility. Fidelity Bank remains committed to supporting initiatives that protect lives, property, and the environment,” Nwagboh said, adding that preventive measures remain more effective than emergency responses.
He noted that providing the right tools to first responders aligns with the bank’s broader goal of enabling people to live safe, meaningful, and empowered lives.
Lagos State Controller of the Federal Fire Service, Controller of Fire (CF) Funke Adebayo, commended Fidelity Bank for the timely support, particularly as the festive season approaches amid dry weather conditions that heighten fire risks.
She urged residents to remain vigilant and warned parents against allowing children to handle fireworks during celebrations, stressing that careless handling of fire could lead to avoidable disasters.
Adebayo also disclosed that the Fire Service has intensified sensitisation visits to corporate organisations to promote fire safety and discourage unsafe practices.
Also speaking, Area Commander, Onikan Fire Station, Chief Superintendent of Fire (CSF) Oswere Michael, expressed appreciation for the donation, noting that it would strengthen the station’s operational capacity.
He encouraged households, businesses, and community members to prioritise fire safety, describing collective responsibility as critical to preventing fire outbreaks.
Fidelity Bank Plc is a full-fledged commercial deposit money bank serving over 9.1 million customers through its digital platforms, 255 business offices across Nigeria, and its UK subsidiary, FidBank UK Limited. The bank has received multiple local and international awards in recognition of its performance in digital transformation, MSME banking, and innovative financial services.
Photo – L-R: Lagos State Controller, Federal Fire Service, CF (Controller of Fire), Adebayo Funke; Tolulope Rojaiye, Marketing Business Partner, Fidelity Bank Plc; Assistant Superintendent of Fire, Ishola Folorunsho Olufemi; and Station Commander, Onikan Fire Station, Lagos, Okeke Ferdinand; during the donation of firefighting equipment to the Federal Fire Service at Ikoyi, Lagos, recently.
