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NIS Boss, Idris Jere, Calls for Commitment to Reforms As 2022 Customer Service Week Ends
Acting Comptroller General of Immigration, Isah Jere Idris, has reiterated management’s commitment to building and sustaining excellent service delivery structures across all service windows while urging Personnel to continue to treat all those who come to obtain facilities at any of the Service’s Windows as kings and queens.
The acting Comptroller General, according to a statement made available to National Association of Online Security News Publishers (NAOSNP), and signed by the Agencies Public Relations Officer, Amos Okpu, on behalf of the Acting Comptroller General, stated this on Friday while closing the 2022 NIS Customer Service Week at the Headquarters, Abuja.
He described this year’s event as unprecedented, and a product of diligent preparation going by the huge mobilization, publicity and array of very special guests, who attended the event across Commands and Formations.
He was particularly thrilled by the reassuring comments expressed by some service seekers who felt very delighted by the quality of services they received across service Points. He enjoined Personnel to sustain the standard so far established during the Customer Service Week event stressing that huge sanctions await anyone caught in any unprofessional conducts. He further affirmed his commitment to enhanced staff welfare maintaining that conducive workplace environment shall be emplaced across Commands and Formations for higher productivity.
In her remark, the Special Adviser to the President and Secretary of the Presidential Enabling Business Environment Council (PEBEC), Dr. Jumoke Oduwole commended the NIS for remaining a critical partner in the Ease of Doing Business reform efforts of government particularly with the great innovations in the areas of Visa on Arrival reforms, automation of the Temporary Work Permit facility as well as the ongoing Passport administration and issuance reform efforts. She however, called for a deeper commitment to processes and procedures for more pleasant customers’ experiences.
Earlier, the national coordinator of SERVICOM Mrs. Nnnena Akajemeli said that the NIS has remained one of the most consistent reforms-minded government agencies in the country stressing that the Service has continued to evolve structures and strategies to improve the quality of its services. She expressed deep appreciation to the team of Immigration Officers at the Nigeria Embassy in Rome for the beautiful reports of good services they are offering to Nigerians over there. She called for sustenance of the current tempo and urged management to remain firm in staff welfare as well as strong commitment in dealing with deviant conducts to serve as deterrent to others.
The NIS Customer Service Week held from 14th -18th February, 2022 in all Commands and Formations within and outside the country.
Many guests at the event including the Director of the Monitoring Department at the National Human Rights Commission Mr. Benedict Agu and Mr. Philips Enyali of the Public Complaints Commission commended the Service for a successful Customer Service Week event. They called for sustenance of the gains of the event.
A major highlight of the event was the presentation of awards to Officers and Men who have made some significant contributions to quality service delivery across NIS operational Windows. They include the Zonal Coordinator of Zone “A” Lagos, ACG Kunle Osisanya fdc, former Principal Staff Officer to the acting CGI, ACG UA Auna, Command Comptrollers of Ogun and FCT, KM Alao and TA Ahmed respectively and the Lagos Airport Comptroller Kemi Nandap and her Cross River Command counterpart SC Baike. Other awardees include the Service Public Relations Officer, ACI Amos OKPU and the head of the Immigration Desk at the Nigeria Embassy in Rome, DCI LM Zakari among others.
Impeached Speaker of the Lagos State House of Assembly, Mudashiru Obasa, has described the corruption allegations against him as “fictitious and unsubstantiated”.
Speaking during a welcome rally at his residence in GRA, Ikeja on Saturday, Obasa maintained that he was not afraid of being impeached but emphasised that due process was not followed.
The former Speaker alleged that his removal was orchestrated while he was away, and accused the state commissioner of police of aiding the process.
He claimed security agents, led by the police commissioner, invaded the assembly complex and his homes in Agege and Ikeja, locking his family indoors with over 200 officers present.
Obasa dismissed allegations of misappropriation.
He mocked claims that a gate construction had cost N16 billion, saying, “Is it the wall of Jericho?”
He said: “I am not afraid of being removed, after all, it is not my father’s chieftaincy title. I am representing my people and they have returned me six times. If you want to do anything, do it well.
“They did the removal all because I was out of the country. Lagos is a special place, we cannot denigrate the state.
The former Speaker cited the case of the former speaker, Rt. Hon Jokotola Pelumi.
He said when Pelumi was removed, he was in the assembly and “we did not invite policemen.
“When my sister, former deputy speaker of the House, Hon. Adefunmilayo Tejuosho was removed, we did not invite the police.”
Obasa said an innocent person should not be discredited, and there must be proof of allegations showing exactly what he has done.
“The Lagos State House of Assembly is above common standard of excellence.
“I appreciate the members of the governance advisory council and Governor Babajide Olusola Aanwo-Olu of the state. He is my brother and he always calls me his younger brother.”
Obasa was impeached on January 13 by more than two-thirds of the 40-member legislative house over alleged misconduct and sundry offences.
His Deputy, Mojisola Meranda, was immediately elected the new speaker, becoming the first female to take charge of the legislative body in the State.
The Federal Airports Authority of Nigeria (FAAN) has confirmed that 38 persons, including seven crew members, were injured when a United Airlines plane made an emergency landing in Lagos on Friday morning.
The Boeing 787-8 flight with 245 passengers was en route to Washington Dulles International Airport (IAD), in the United States, from the Murtala Mohammed International Airport, Lagos, when it developed problems midair and was forced to return to the airport.
There were also 11 crew members – eight attendants and three pilots – on the plane.
The FAAN Director of Public Affairs and Consumer Protection, Obiageli Orah, who confirmed the incident through a statement, said all passengers and crew disembarked safely.
She, however, said four passengers and two crew members sustained serious injuries.
According to her, 27 passengers and five crew members had minor injuries.
The statement read: “The United Airlines Boeing 787-800 departed Murtala Muhammed International Airport (MMIA), Ikeja, at 11:59pm on Thursday, but made air return and landed safely at 3.22am on Friday.
“On board were 245 adults and 11 crew members.
“The team of Aerodrome Rescue and Fire Fighting Services, Aviation Medical, and Aviation Security were already at the gate when the aeroplane parked for deboarding at D31 without incident, and the door was opened at 3:37am.
“While all passengers and crew disembarked safely, four passengers and two crew members sustained serious injuries, and an additional 27 passengers and five crew members had minor injuries.
“The rescue team responded swiftly and effectively, having been on alert and standby.
“Aviation medical ambulances transported the injured passengers, some to the MMA Clinic and others to the headquarters clinic.”
By Henry Ukazu
Dear Destiny Friends,
There’s no doubt that human beings by nature are insatiable. When we get one opportunity, we always look for another. When we attain one height, we always look for another accomplishment. Isn’t it true that the end of one mountain is the beginning of another.
However, I don’t think it’s selfish for anyone to dare to succeed.
Being ambitious doesn’t make one an opportunist or disloyal. It all depends on one’s perception or outlook to life. It’s just natural for one to dream big. It’s only ugly when the process one chooses to achieve his desires becomes dirty and nasty.
According to a former Nigerian presidential candidate and seasoned Economist, Mr. Peter Obi, “if you must be referred to as “Your Excellency”, then the process through which you arrived in office must be excellent”.
If you desire to be reckoned with on the journey of existence, you must be legitimately hungry for success. One’s hunger for success will facilitate the drive to accomplish great tasks despite daunting obstacles posing as challenges.
When one has this mindset, one will not be bothered by the noise which serves as obstacles and challenges along the way. Negative and weak minds are always concerned on why something won’t work. They tend to focus their energy and reasons on the obstacles facing them. But great and productive minds always focus their energy on the reasons why it will work. This is the spirit of an insatiable mind who is a goal- getter.
It’s instructive to note that we can’t please everyone. According to Bill Cosby, a famous actor, “I don’t know the key to success, but the key to failure is trying to please everyone.” Isn’t it true that when you talk, people will still talk about you, when you don’t talk, people will talk about you, so whether you talk or not, people will still judge you, so, do what’s best for you. There’s nothing you can do to please human beings. Your best option is to live your best life.
To understand how the insatiable nature of man works, one must be oneself. You don’t have to “please” anyone. Be yourself, and don’t try to be like anyone just to curry favour. It’s important to note that when you are yourself, the people that matter will come through for you, and the people that don’t matter will gradually find the bearing in another space because those that truly care don’t bother and those that bother don’t really matter in the grand scheme of things.
Life has truly taught me to focus on the important things of life as opposed to the mundane things. It’s truly sad to see people spending more time on the little things of life, and spending little time on the important things of life. That’s just a misplaced priority.
When you are yourself, the best people can do is to copy or imitate your style. They can never imitate your creativity nor can take your originality from you.
We live in a world or society where people don’t generally care or show empathy. Most people tend to live around themselves, their family, and close associates. They generally find it hard to lift a finger to assist others for reasons best known to them. Rev. Fr. Ejike Mbaka once said, “we live in a wicked generation”, re-echoing the voices of a lot of people of the world. Some people in authority just have criminal expertise in amassing wealth of opportunities meant for the citizens without thinking of the citizens they are meant to serve.
It’s worthy of note that not everyone will like you nor support your work, but when you find people who truly care about you; please hold them tight. This is because despite having family members you have shown love and compassion, they might not still appreciate you even if you lay your life for them, they will still find something to say. Again, this is the insatiable nature of man.
It’s okay for everyone not to like you, normalize living your life for God, yourself, family and those that care about you. If everyone likes you, you have a problem.
Did you know that you can get a new family from friends, strangers, and acquaintances? These sets of people might appreciate you more than your own family members. They might not demand or under appreciate you like your family members and close friends or associates. Any little support you give them will be highly appreciated. Their focus is to see you do better.
In conclusion, as you desire to succeed in life, never give in to failure until you have made your last attempt, and never make your last attempt until you succeed. This literally means whatever you desire, dream it, think it, say it, and believe you can achieve it. This principle is generally applicable to relationships, businesses, family, personal and professional development.
Henry Ukazu writes from New York. He works with the New York City Department of Correction as the Legal Coordinator. He’s the founder of Gloemi. He’s a Transformative Human Capacity and Mindset coach. He is also a public speaker, youth advocate, creative writer and author of Design Your Destiny Design Your and Unleash Your Destiny . He can be reached via info@gloemi.com
