Personality in Focus
We Are Positioning for Digital Leadership, Market Dominance – Polaris CEO, Sonola
Leading digital financial institution, Polaris Bank, has assured customers, financial sector stakeholders, and regulators that the Bank passed its road to recovery years back.
Chief Executive Officer (CEO), of the financial institution, Adekunle Sonola, stated this in a recent interview, with PROSHAREs team of analysts, noting that the Bank is currently on the growth path leading to market dominance.
According to him, careful rethinking and re-strategizing corporate plans create the bedrock of competitive burst and business sustainability, both attributes that Polaris Bank has focused on in the last few years, working with professional bodies such as PwC, Ernst & Young (E&Y), and KPMG across several corporate verticals.
“The bank has travelled past the recovery road years back; it is currently on the growth road leading to market dominance.
“Adequate capitalization is a key measure of financial health, providing comfort to depositors and affording balance sheet and business growth. The bank is presently adequately capitalized, operating well above the 10% minimum requirement for National Banks. Nonetheless, we are concluding arrangements to inject Tier II capital into the Balance Sheet to support our growth aspirations. Our shareholders are ready and willing to inject Tier I capital into the books. Having instituted best-in-class risk management practices, and maintaining adequate capitalization to support our growth objectives is not one of the bank’s immediate challenges and will not be in the foreseeable future. The new owners are committed to providing necessary support towards building a strong and resilient financial position to underwrite transactional activities of the Bank for sustainable value creation,” Sonola assured.”
Confirming that the Bank now operates a two-prong ideology of controlling the funding cost and growing earning assets at economic pricing, the Polaris Bank boss noted that earning asset growth is something the Bank is driving at from both the investment and risk asset sides of the business.
“The Bank has consistently been growing its asset base year-on-year (Y-o-Y). The Bank’s recently developed strategic plan will guide the Bank to a position of being a major challenger of Tier 1 banks and be the leader among Tier II banks along all the key performance parameters. Furthermore, the bank’s focus is to be one of the most efficient deposit money institutions in the industry, delivering superior value to its stakeholders, our competition is not of size, but value creation.
“We have revamped our go-to-market structure, broadening our customer base, fine-tuning our product, and supporting service offerings, strengthening personnel sales capacities, and improving our loan onboarding processes. We are very confident our Net interest income and margin will witness considerable growth as our strategies mature.”
Clarifying that cost control is a critical part of the Bank’s tactical and strategic roadmap, Polaris Bank Managing Director said its short-term tactics come from its longer-term strategies, adding that at the tactical level, the Bank is strengthening digital deliveries, and upgrading the capabilities and offerings on Digital Bank, Vulte, for an even more intensive and intuitive experience across customer journeys.
Polaris Bank has also improved its digital play, as reflected in the improvement of technological interfaces that feed into the customer’s journey expectations and experiences.
“We intend to build a dominant digitally led retail franchise and continue to reshape the bank’s business processes and support technology to continuously improve enterprise agility. The key thing is to drive top-notch processes and build agility in customer responsiveness.
“The VULTE product is just one of our service offerings. Indeed, we are creating a digital service reality that is customer service-focused. The technology driving this will scale digital service delivery to enhance our customers’ product or service experiences as we front-load features that fit into their expectations and future possible journey outcomes. As financial service platforms get better and continue to be an enabler, a part of the fabric of our modern economy, we will be an integral part of the way people carry out their businesses and we will make their digital journeys an integrated friendly experience. One cannot talk too much about this, but the tea leaves are pointing to a fresh pathway to consumer banking satisfaction.”
Other areas of positive growth in the Bank include the creation of a more powerful customer service experience via improved staff productivity with the best of Polaris Bank staffers driving the process having gone through upskilling and retraining programmes. This ensures we are driving a productivity-sensitive framework that marries staff effort with measurable business contributions.
“We have zeroed in on offering superior customer experience as a competitive tool. The new world of competitiveness requires that corporations are agile and flexible, we are building this into the bank’s operational DNA. Our customer journey experiences have been deconstructed across demographics and the service propositions will soon grace banking halls in the next eighteen months at the latest.
“We plan for a stronger balance sheet, with higher loan quality, greater liquidity, larger capital, and resilience to absorb economic shocks. Our loan asset quality has improved significantly, thereby improving liquidity, earnings, and the bank’s capital. We are primed to improve our cost-to-income ratio (CIR), Capital Adequacy Ratio (CAR), and Cost-of-Risk ratio (CoR). In the recent past, we saw bumps in the risk area with CoR higher than we would like, but more recently risk quality has improved leading to lower CoR.”
With a focus on customer-centricity, risk management, cost optimization, and technological advancements, Polaris Bank is seen as positioning itself as a major player in the industry, offering superior customer experiences and driving financial performance.
The Bank has been decorated as Nigeria’s Digital Bank of the Year in two successive years; it aims to position itself as a dominant digitally-led retail franchise, delivering superior value to stakeholders.
As part of its ongoing transformation from a training institute to a regulatory authority, the Director-General/CEO of the National Institute for Hospitality and Tourism (NIHOTOUR), Aare (Dr) Abisoye Fagade, has embarked on a high-level courtesy visits to key government agencies.
These engagements aim to foster collaboration, enhance industry standards, and strengthen NIHOTOUR’s regulatory framework for the hospitality, travel, and tourism sector.
So far, Dr. Fagade has met with top officials, including Mr. Ayodele Subair, Executive Chairman of the Lagos Internal Revenue Service (LIRS); Prof. Mojisola Adeyeye, Director-General of the National Agency for Food and Drug Administration and Control (NAFDAC); and Hussaini Ishaq Magaji, SAN, Registrar-General of the Corporate Affairs Commission (CAC).
Discussions focused on strategic partnerships to ensure compliance, professional certification, and improved service delivery within the travel, tourism, and hospitality industry.
“Our vision is clear – to build a robust, well-regulated travel, hospitality, and tourism sector that meets global standards. This transition requires strong collaboration with key agencies to align our training, certification, and regulatory frameworks with international best practices,” said Dr. Abisoye Fagade.
With more agencies scheduled for engagement, NIHOTOUR remains committed to promoting excellence, innovation, and sustainable growth in Nigeria’s travel, hospitality, and tourism industry.
Access Holdings Plc has announced the appointment of Mr. Uche Orji as an Independent Non-Executive Director of its flagship subsidiary, Access Bank Plc.
The Company Secretary, Sunday Ekwochi, said the appointment, which takes effect from January 7, 2025, has been approved by the Central Bank of Nigeria (CBN).
“This appointment reflects our commitment to enhancing our governance practices and ensuring a diverse and experienced board”, Access Holdings said.
Orji is a renowned investment banking professional, information technology entrepreneur, and finance expert with three decades of professional and board experience. He is the Co-founder and Partner of Titangate Capital Management, an equity firm that invests in deep-tech, enterprise software, semi-conductors, hardware, and artificial intelligence companies.
Orji is the Founder and Director of Vitesse Africa Limited, an investment advisory firm focused on African energy, technology and infrastructure sectors.
He serves as an Executive Board member and investor in Ultrasafe AI, an artificial intelligence/IT development firm that maintains strategic collaborations with leading technology companies.
He also sits on the Board of Private Infrastructure Development Group, London, and chairs the Risk Committee.
Previously, Orji served as the founding Managing Director and Chief Executive Officer of Nigeria Sovereign Investment Authority (NSIA).
He held positions as Managing Director and Senior Analyst at UBS Securities Limited New York and Managing Director and Head of European Technology/Semiconductor Equity Research at JP Morgan Securities, London.
He also served as Executive Director/Portfolio Manager at Goldman Sachs Asset Management, London. Earlier in his career, he was Acting Financial Controller at Diamond Bank Limited and an Audit Trainee at Arthur Andersen & Co.
He holds a Bachelor of Engineering degree in Chemical Engineering from the University of Port Harcourt and a Master of Business Administration from Harvard Business School.
Commenting on the appointment, the Chairman of the Bank, Mr. Paul Usoro (SAN), said: “Mr. Orji has been appointed based on his exceptionally rich professional, academic, and corporate board experience which will be invaluable to the Bank as we continue to pursue our strategic objectives.
“We are confident that his addition to the Board would further enrich the quality of our decision-making process, enabling us to deliver even greater value to our customers and stakeholders.
“His appointment has been made in accordance with the Bank’s internal policies and has been notified to all relevant regulatory authorities underscoring our commitment to upholding the highest standards of corporate governance.
“On behalf of the Board, Management and staff, I warmly welcome Mr. Orji to the Board and look forward to his contributions towards our goal of becoming one of the top five African banks in the shortest possible time.”
A former Minister of the Federal Capital Territory (FCT), Lt Gen. Jeremiah Useni (retd), is dead.
He passed away on Thursday at the age of 82 after a protracted illness.
His death was announced in a statement issued in Jos by Gyang Bere, the Director of Press and Public Affairs to Plateau State governor, Caleb Mutfwang.
He described the of the former Minister and Quarter Master General of the Nigerian Army as a tremendous loss not only to his immediate family but also to the Nigerian Armed Forces, Plateau State, and the entire nation.
Highlighting the roles played by the late army general, Governor Mutfwang noted that he left an indelible mark on Nigeria’s security and political landscape with his tireless efforts to promote peace and security, especially in Northern Nigeria and Plateau State.
The governor prayed that god grants the family, plateau state, and the nation the strength and fortitude to bear the irreplaceable loss, and also asked for God’s divine presence to comfort and provide solace in the days ahead.
