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Enjoying Banking Convenience with FirstBank’s FirstMobile

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As the world is evolving digitally, Nigerian banks are currently looking for ways to make the banking experience better and FirstBank is not an exception to this aggressive drive. The efforts in this regard include building and constantly improving on its product offerings like the FirstMobile, its industry-leading mobile banking app; FirstOnline, the internet banking portal and many other platforms provided by the Bank to ensure banking operations are performed with ease and convenience without having to be physically present at the bank.

In line with its commitment to offer these value-added products and services that suit the lifestyles of its customers, Nigeria’s most valuable bank brand, has one of the best bank Apps anywhere. FirstMobile is the official mobile banking application from FirstBank and it provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile devices. It is sleek and convenient to use – evident in its easy enrolment process as all FirstBank customers with Verve and Naira MasterCards can begin using the App without having cause to visit a FirstBank branch. It is also poised to offer a more reliable and more convenient overall digital banking experience.

With FirstMobile, customers can enjoy real-time mobile banking services such as domestic funds transfer from self-owned accounts to other FirstBank accounts and other external bank accounts; QR payments, as well as make quick airtime purchases for self and others on all mobile networks (which can be done directly by selecting phone numbers from their phone contacts); bills payments; cheque services including confirm cheque and stop cheque, flight and cinema booking; and quick account services such as account balance inquiry, statement view, Virtual Card, Limit enhancement up to 10M & Airtime top-up limit up to 50,000. FirstMobile also offers Debit card enablement for usage abroad.

In addition, the lifestyle banking app offers FirstBank customers unique access to the latest articles and videos across a wide variety of categories, including technology and gadgets, life and travel, the economy, local news, luxury goods, business, health, sports, entertainment, shopping and more. The application is free and available for download to customers of FirstBank.

FirstMobile remains yet another obvious step towards leveraging evolving technologies to bring fast and convenient financial services closer to Nigerians, in line with the bank’s digital banking strategy.

With its efficiency, the Bank has  delivered an app that has, over the years, consistently shown to support the consumer lifestyle by providing users with an instant suite of financial options on their mobile devices in a convenient and highly secure way.

As of June 2021, First Bank of Nigeria Limited, the most renowned Bank in Nigeria boasts  4,596,203 users on the FirstMobile App which is a 9% growth of the total users in the previous year and an average of 27,730,830 transactions every month. With such  large patronage from its over 30 million customer base, the need to always create an easy way for customers to conduct financial transactions comes into play and impressively, a dedicated platform that allows FirstBank customers to conveniently make transactions with their mobile phones, Tablets and Pc is always within customers’ fingertips.

FirstMobile is also embedded with a card protection service for customers to enable and disable cards on channels, account switch off as well as second-factor authentication and device registration. Customers can remotely initiate the request for a new debit card as well as the replacement of a lost or damaged one, whilst managing activities on their card and account.

FirstMobile takes into cognizance the security of customers and their funds. The biometric for transactions is an innovative security upgrade on the application to validate transactions. This feature includes fingerprint for transactions, allowing the customer to use his or her fingerprint to consummate all transactions. Other features of the FirstMobile App include frequent transactions; dashboard flexibility and personalisation.

Customers can also take a photo or select from the Avatar (available icons) to personalize their dashboard and beneficiaries for Transfers, Bills payment & Airtime transactions by uploading a picture to associate with their beneficiary, especially the more frequent ones. The dashboard has been designed to reflect the lifestyle and social pattern of the user as it can be customized by adding any profile picture of choice. The dashboard also enables users to monitor their spending patterns over a period. It shows the inflow and outflow of funds on their account. With FirstMobile, you can book  movie tickets ahead of time, thereby averting the risk of being told the movie is sold-out upon getting to the movie theatre.

In need of a loan to meet that pressing need, FirstMobile also has you covered and puts you at an advantage with the FirstAdvance, a product designed to offer convenient and easy access to cash for payroll customers awaiting payment of their salaries and also Nano Loan features. It is indeed an overall exciting App that ensures financial happiness.

To set up the FirstMobile App, customers with android phones should visit the Google Play store to download and install the FirstMobile app. Customers with Apple devices can download it from the Apple Store. Once installed, customers are required to open the app, tap the REGISTER button and use their FirstBank issued Naira MasterCard or Verve card to activate the app. After details have been inputted, an OTP code will be sent via an SMS to your phone number that is linked to your bank account and you are then required to Input a 5 digits code that will be your login password, Select two security questions and answer them, Create a personalised 4 digits transaction pin that will help your confirm transactions. Click Done and start enjoying the app.

FirstMobile is built to reflect FirstBank’s resolve at reinforcing the digitisation of payment systems, whilst putting customers at an edge to conveniently meet their everyday needs at any time, irrespective of where they are.

Culled from Nairametrics

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Business

Nestlé Professional Takes Business of Food to Port Harcourt

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The importance of canteens and ‘bukas’ who serve those with limited disposable income in Nigeria cannot be overemphasized.  Yet, these food vendors and caterers who help to meet the nutrition needs of busy urban communities every day, do not always get the support they need to build successful businesses.

The business of food goes beyond just cooking. Nutrition, pricing, styling, taste, hygiene, are essential to the growth of the business and the safety of the consumer.

To help bridge this gap, Nestlé Professional’s food and product education workshop which held for the first time with over 200 Canteen and food Vendors in Ibadan, Oyo State in August 2022, was packaged to equip food vendors and caterers with the knowledge needed to optimize their food business while using MAGGI powders effectively.

Nestlé Professional Business, Nestlé Nigeria’s Out of Home business arm, took its Business of Food roadshow to Port-Harcourt, Rivers State, to deliver food education to over 300 canteen and food vendors in collaboration with the Association of Caterers and Food Vendors.

Participants in the workshop received tips on how to grow their food service businesses. The caterers and food vendors were shown how to cook tasty meals that will delight their customers as experts shared knowledge and techniques for managing the complexities of food systems. Topics included Food-Preneur, Food Styling and Food Plating.

“The women of Port-Harcourt are amazing, and we are super-excited to be here,” said Funmi Osineye, Manager, Nestlé Professional Nigeria.  “The Business of Food workshop is an initiative we developed in response to the need to provide the support micro, small and medium scale food vendors need to scale their businesses.  We are also conscious of our responsibility as the Good Food Good Life Company, to contribute towards increasing knowledge of the role food plays in improving Nutrition, Health, and Wellness. We have brought these two objectives together in the Business of Food which we are hosting in Port-Harcourt today.  Our customers and other stakeholders can count on us to consolidate this partnership with caterers and food vendors to ensure better services in the industry.”

In the words of Chef Oroma, a member of the Association of Caterers and Food Vendors and CEO of Oromski Kitchen, “We have been looking for a platform like this for a long time and are excited that Nestlé Professional Business of Food has come to Port-Harcourt today. We would like this workshop to continue so we can encourage and train the upcoming chefs from the rural areas. This will help us create more employment to take our youth off the streets.”

The workshop combined knowledge sharing with a lot of fun, engaging activities to make it memorable for the participants.  It kicked off with a masterclass, followed by a cooking demo where Chef Lilian demonstrated how to prepare native jollof rice.

Then came the exciting, cooking competition! The meals presented by the groups were judged based on Tasty Meal, Meal Presentation and Plating.

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Union Bank Unveils Brand New Sonic Identity – The Sound of Union

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Union Bank of Nigeria has launched a brand-new sonic identity tagged ‘The Sound of Union. At 105 years, the Bank is now leveraging the universality of music to engage with new and existing audiences through this unique sound identity.

The Bank tapped prolific and award-winning music producer Tee-Y Mix, to create a timeless sound and interpret it across multiple genres for today’s and tomorrow’s generations.

Speaking about The Sound of Union during the official Twitter Space unveiling, Ogochukwu Ekezie-Ekaidem, Chief Brand and Marketing Officer, Union Bank, spoke about why the Bank is unveiling the sound identity at this time. She said:

“Over the past couple of years, Union Bank has gone through significant evolution and as a team, we are constantly thinking of ways to connect with our audiences – new and existing. At 105 years, we are entering into a new era of identity and the Sound of Union represents a milestone for us. We have produced a distinct tone and instrumental melody spanning five music genres drawing on our local culture to connect with audiences across different geographical zones. We believe we are the first Nigerian bank to create an identity using sound, and not just a one-off jingle or payoff. This launch underscores our commitment to providing the simplest and smartest solutions while offering the best experience for our customers.”

To launch the sound identity, Union Bank has partnered with Boomplay to release an EP which will include the five genres of the melody which will make the EP available exclusively to Boomplay subscribers for a period before it is available on other other platforms.

Also commenting during the Twitter Space, about the audio distribution partnership between Union Bank and Boomplay, James Afuwape, Marketing Manager at Boomplay said:

“Boomplay is the largest and fastest growing streaming platform in Africa, and we are passionate about building and sustaining the music culture and consumption in Africa. We do this by leveraging partnerships and collaborations and this one with Union Bank was one we couldn’t pass up on. The Sound of Union is a unique project, and we are honoured to use our platform to help amplify the sound.”

The Sound of Union EP is now streaming exclusively on Boomplay. Click here to listen

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Visa Rewards Ecobank Cardholder with All-Expense Paid Trip To Qatar

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A customer of Ecobank Nigeria, Eziuche Ejike Michael, has emerged one of the winners of the FIFA World Cup Qatar 2022 Spend & Win Campaign and has been rewarded with an all-expense paid trip to Qatar courtesy of Visa.

The FIFA World Cup tournament is a truly global sporting event, bringing together different countries and diverse cultures on and off the field of play. As the Official Payments Sponsor of the World Cup, Visa conceived the campaign to reward customers and football lovers who were active users of their Visa cards with cardholders only needing to spend a minimum of N50,000 in at least 5 transactions to qualify. The winners will have the opportunity of a first-class experience to the tournament, all expenses covered.

Head, Consumer Banking, Ecobank Nigeria, Korede Demola-Adeniyi in her comments said, “Mr Eziuche’s emergence as a winner is a reflection of the hassle-free payments experience our customers enjoy with their Ecobank Visa Cards. At Ecobank, we are always innovating our services to suit our customers’ lifestyle, especially when it comes to how they can effortlessly access our products. I am truly delighted for him and wish him a memorable time in Qatar.”

She further stated that ‘We understand our role as a leading payments provider, pioneering seamless payments experiences across Africa, this is why we partner with critical stakeholders like Visa to ensure that our customers can have cards that allow them to enjoy financial services from anywhere in the world.  Our promise to our customers has always been the same; to provide them with access to affordable and reliable financial services. We will continue to do so through our digital platforms including Ecobank Mobile App and USSD *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, POSs and an extensive distribution network of over 250 branches and over 50,000 agency banking locations.

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