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FirstBank as Synonym for Growth of SMEs in Nigeria

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By Eric Elezuo

It is not by accident that banks need to be at the heart of the SME business, providing support, capital and innovative solutions to help small businesses prosper. It is also not accidental that most countries can boast of some quality banks that hold sway the prosperity of small and medium enterprises. In Nigeria, that bank is FirstBank Nigeria Plc, unarguably the best bank in the country going by its very many firsts, awards, honours and initiatives.

At inception 125 years old ago, FirstBank, having known that small and medium enterprises (SMEs) are the growth engines for much of the world’s economy as well as its sources of innovation, development and jobs, took it upon itself to pioneer the growth of the sector in Nigeria.

Small and Medium Enterprises (SMEs) by every standard play a major role in most economies, particularly in developing countries, and especially Nigeria. SMEs account for the majority of businesses worldwide and are important contributors to job creation and global economic development. They represent about 90% of businesses and more than 50% of employment worldwide.

According to the World Bank, 600 million jobs will be needed by 2030 to absorb the growing global workforce, which makes SME development a high priority for many governments around the world. This is the yardstick FirstBank has keyed into to circulate among all and sundry through the provision of funds and technical know-how to practitioners of SMEs.

Again, in emerging markets, most formal jobs are generated by SMEs, which create 7 out of 10 jobs. But because access to finance is a key constraint to SME growth, and of course the second most cited obstacle facing SMEs to grow their businesses in emerging markets and developing countries, FirstBank has stepped in to bridge the gap with clear cut modalities and activities tested and trusted to grow SMEs and lift not a few out of the poverty line.

It is worthy of note that the business of SMEs invariably refer to ‘individuals who are working alone, in growing firms or as part of platforms to create economic well-being’.

However, SMEs can basically be explained as businesses with 10 to 2,000 employees and an annual revenue of US$1m to US$500m. They make up a large, diverse group — both globally and across the industry.  However, many of these businesses face common challenges throughout their lifecycle such as access to working capital, talent and the expertise needed for growth.

It is in the light of the above that FirstBank has taken it upon itself to raise men and women who have what it take to develop businesses from the scratch, and nurtured to great heights in other to continue generating diverse revenue to sustain world economy and eradicate hunger in every form.

According to Ernst and Young 2019 Global Fintech Adoption Index, 25% of SMEs worldwide have used services in the past six months provided by FinTechs in all of these four categories: banking and payments, financial management, financing and insurance.

The bar FinTechs and big tech companies have raised notwithstanding, FirstBank has remained resolute in providing the needed assistance to SMEs and other developing businesses through the provision of funds and needed enablements for growth and sustainability.

It is on record therefore that FirstBank has in a space of just two years (2017 – date) released a total of N170.3 billion in terms of loans to SMEs, the product type notwithstanding while in the same vein a total of 70, 703 different and diverse kinds of SME businesses have been supported and given new leases of life within the last three to seven years. That is pure, transparent dedication to lifting Nigerians from poverty, and out of financial doldrum.

Over the years, FirstBank has delivered innovative solutions to SMEs for basic financial services, such as customer payments, foreign exchange hedging and cash flow management.

And in retaining their dominance, FirstBank has remained at the heart of the SME business, using technology to better understand the needs and context of the business.

As part of its efforts to further launch its specialized SME propositions to its customers, FirstBank cleverly designed a wide range of events and activities during its SMEs week, specifically targeted to and for the growth of SMEs operators. This includes the SME Masterclass with a mind boggling theme “Designing and Implementing a Growth Strategy for your Business”. There was also a specialized one on one sessions with renowned business coaches, culminating in the launch of seven unique pillars which make up the brand’s SME propositions. These and many more are available via SMEConnect – The FirstBank SME portal.

The SME portal is a platform through which SMEs can access FirstBank’s unique propositions specially tailored with the essential tools needed for the growth of their business. The SME portal, according to FirstBank, is also designed to help SMEs identify various gaps that hinder their business growth leveraging the brand’s innovative Business Diagnostics Tool, with a view to proffering tailored solutions and creating opportunities for business improvement, profitability and sustainability.

In addition, FirstBank through extensive research in the past years, has identified these seven strategic pillars to be essential for the sustainability and growth of the SMEs. These seven pillars are access to infrastructure, access to talent, capacity building, policy and regulation, access to resources, access to market as well as access to finance. The pillars, rightly named, have duly informed the bank’s strategy and propositions for SMEs.

To this end, FirstBank’s weeklong activity dedicated to operators of SMEs and held across six locations in Lagos, Abuja, Rivers, Oyo, Kano and Owerri in the month of August was practically centred on one on one coaching advisory sessions. The business owners came out of the sessions better equipped and prepared for the task ahead.

Buttressing FirstBank’s unalloyed leadership status in SME projection in Nigeria, the bank’s Deputy Managing Director, Gbenga Shobo, hinted thus:

“FirstBank has over the years, been at the forefront of supporting Businesses, especially the SMEs as we recognise that the SMEs are the engine of the economy. We are committed to ensuring that we leave no stone unturned as we connect with them in their continued contribution to national development in terms of the employment opportunities they create as well as their contribution to the nation’s GDP amongst many economic values.”

The event promoted the Bank’s SME proposition, and helped SMEs bolster their contribution to the growth and development of the economy.

Consequently, every SME operator can visit www.firstbanknigeria.com/SMEConnect/ to take the FirstBank SME Diagnostics test and get guidance for business improvement opportunities.

It must not be forgotten that in October, at the prestigious Oriental Hotel, Lagos, FirstBank celebrated some SME operators, better known as Firstmonie Agents, when it held the Agent Banking National award in an event themed Planting Community Heroes Nationwide. The Agent Banking Scheme was initiated in 2017, and ever since, has recorded giant strides at promoting financial inclusion across the nook and cranny of the country. There are about 40, 000 agents raised by FirstBank in the 774 local government areas of the nation. Through this medium, FirstBank is leading the effort at supporting the Federal government objectives to deepen access to financial services.

Summing it up, FirstBank’s Chief Executive Officer, Dr. Asesola Adeduntan noted “the unwavering efforts and remarkable contributions by our Firstmonie Agents at promoting financial inclusion in Nigeria, and indeed very much appreciated. Within the past two years, we have been able to create not only 40, 000 access points, but over 150, 000 indirect jobs. We remain committed to doing more, strengthening business activities, driving economic growth and development thereby reducing poverty.”

The CEO is of the opinion that FirstBank will never rest on its laurels as every individual’s contribution to national growth and development is important to the bank, and so will spiritedly continue to support the growth of SMEs.

Over the years, FirstBank has develop customer loyalty through development of a clear value proposition and strategy to partner with their SME customers, and offer them a broad range of solutions to run, control and grow their businesses. The following are some of the ways

  • Helping SMEs connect with an ecosystem of suppliers, distributors and other SMEs
  • Using their expertise across industries, channels and regions, to offer growth opportunities and insights
  • Supporting business productivity by offering solutions, such as cash flow management, HR, talent and tax; and keeping their businesses safe through education on regulatory compliance.

With all these, FirstBank has got the basics right, and it is therefore not surprising that the bank has become a synonym for growth of SMEs in Nigeria.

Additional information from:

https://www.worldbank.org/en/topic/smefinance

 

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Ecobank Nigeria Unveils New Premier Branch in Victoria Island

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Ecobank Nigeria has announced the opening of a new branch dedicated solely to Premier Banking clients. This branch located No 25. Akin Adesola Street in Victoria Island is dedicated to serving high-net-worth individuals, providing personalized world-class banking services and amenities.

This location offers a bouquet of carefully curated premium banking services enjoyed in the comfort of an exclusive VIP Lounge staffed with dedicated team of relationship managers and supported by a 24X7 contact centre.

Announcing this in Lagos, Adeola Ogunyemi, Head, Distribution Channels/Sales, Consumer & Commercial Banking at Ecobank said “in Nigeria, Ecobank’s mission is to deliver on its promise as the preferred platform for accessible, affordable, and instant banking services to customers. Ecobank remains the go-to bank for pan-African trade and payments.

“Our medium-term goal is to establish ourselves as the leading gateway for facilitating pan-African banking services to our customers in Nigeria. This new premier branch is designed to provide our high-net-worth customers with a suit of exclusive benefits and privileges. This is part of Ecobank’s strategy to cater to the evolving needs of its affluent clientele, offering them a tailored banking solution with enhanced features and privileges.

Ecobank Nigeria Ltd. is a subsidiary of the Ecobank Group, the leading pan-African banking group with operations in 35 African countries and an international presence in four locations (London, Paris, Beijing, and Dubai). Ecobank’s unique pan-African platform is designed to help unlock the opportunities of the continent, for the continent, facilitating regional integration, trade, and investment across borders.

Ecobank utilizes a broad range of digital platforms such as the Ecobank Mobile App, USSD *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, POS terminals, and a vast distribution network with over 250 branches and approximately 50,000 agency banking locations.

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FirstBank Wins Gold for Best Corporate University in Social, Climate Change Impact

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FirstBank, the West Africa premier bank and financial inclusion services provider, has announced that its Corporate University, FirstAcademy, has bagged the Gold Award for Best Corporate University in Social & Climate Change at the Global Council of Corporate Universities (GlobalCCU) Awards 2025.

This highly acclaimed award recognises FirstAcademy’s outstanding commitment to driving social and climate change learning initiatives, aligning its learning and development programs with internal stakeholder needs, and promoting Corporate Social Responsibility (CSR).

The GlobalCCU Awards is a prestigious, biannual recognition of excellence in corporate universities, setting the highest standard for the industry. With a rich 12-year history dating back to its inaugural ceremony in Paris in 2013, the awards have consistently honoured outstanding Corporate Universities, learning and development structures worldwide. The GlobalCCU Awards celebrate institutions that create remarkable value for people, businesses, society and the planet.

FirstBank’s FirstAcademy exemplifies this mission by earning the Gold Award for Best Corporate University in Social & Climate Change at the 2025 ceremony in Paris, France. This distinction reflects FirstAcademy’s dedication to fostering sustainability and environmental responsibility; developing impactful learning initiatives that transcends traditional corporate training, with broader societal goals; integrating climate action into its portfolio and operations;  expanding climate finance offerings and developing a climate action capacity building training program.

FirstAcademy was inaugurated in 2012 as the Bank’s designated corporate academy designed to provide structured talent development, knowledge management and culture change initiatives. One major objective of the academy is to equip staff with the requisite knowledge and skills required to deliver on the Bank’s strategic aspirations and to thrive in an ever-evolving work environment while contributing to social and environmental responsibility.

According to the Founder and Chairman of the GlobalCCU Awards, Annick Renaud-Coulon, “FirstAcademy is an outstanding Corporate University that is clearly the Best Corporate University globally for driving social and climate change learning initiatives.”

Congratulating FirstAcademy, the Founder and Chairman of the GlobalCCU Awards, Annick Renaud-Coulon, said “FirstAcademy is a very mature Corporate University which demonstrates a strong alignment with FirstBank’s vision of responsible banking and sustainable development, with clear support from senior leadership and a governance model that strategically connects learning to business priorities. Congratulations to FirstAcademy for setting a visionary standard in advancing meaningful social and climate change impact through learning and inclusive capacity building!”

In the words of Olayinka Ijabiyi, the Acting Group Head, Marketing and Corporate Communications, FirstBank “We are delighted to receive this international recognition for our efforts in promoting social responsibility and climate action. This award serves as a testament to our belief that businesses can be a force for good, driving transformation that extends beyond profit to create sustainable and equitable futures for all.  FirstAcademy’s programs have not only enhanced employee skills but also contributed to the well-being of society and the environment.”

As FirstBank’s FirstAcademy continues to bridge the gap between corporate initiatives and community needs, it sets a leading example for corporate universities around the globe, inspiring others to follow suit in the quest for meaningful change.

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Fidelity Bank Hits N1trn Market Capitalisation after Share Price Increase

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The market capitalisation of Fidelity Bank has crossed the N1 trillion mark as the share value of the company appreciated by 1.27 percent at the close of trading.

According data from the Nigerian Exchange Group (NGX), the bank’s market capitalisation hit N1 trillion after its share price rose from N19.75 on Tuesday to N20 on Wednesday.

The increase moved the company’s valuation from N991.6 billion to N1 trillion.

With the development, Fidelity Bank joins the list of financial institutions with a market capitalisation of over N1 trillion.

The companies are Zenith Bank, Access Bank, United Bank of Africa (UBA), Guaranty Trust Bank (GTB), and First Bank.

On May 21, Nneka Onyeali-Ikpe, the managing director (MD) and chief executive officer (CEO) of Fidelity Bank, acquired an additional 18 million shares in the bank.

Two days later, Onyeali-Ikpe bought additional 2 million units of shares in the bank.

According to a regulatory filing on the NGX, the shares were acquired on May 22, at N18.6 each — amounting to a total value of N37.2 million.

The acquisitions increased her shareholding in the bank to 114.64 million shares — from 94.64 million held as at December 31, 2024.

In its latest financial performance report, Fidelity Bank said it reported a 167.8 percent year-on-year increase in profit before tax (PBT), which increased to N105.8 billion in the first quarter (Q1) of 2025

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