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Developing the Young People, Technology and Customer Satisfaction Our Focal Point – Francis Daodu, CEO, 1860 Travels
By Eric Elezuo
The world of tourism is no longer an all comers affair. It is a professional terrain only reserved for the professionals and erudite minds who are potentially endowed to provide first class travel arrangements, and follow it up with the required attention needed for customers to enjoy the best of travelling and holidaying. One of such prolific organisations is 1860 Travels.
In this brief chat, the CEO, Mr. Francis Daodu, revealed the basics of most impressive journeys and why 1860 Travels is the company of choice. Excerpts:
Could you kindly introduce yourself?
My name is Francis Olusina Daodu. I am the Managing Director of 1860 Travels Limited. We are a travel management company, of course registered in Nigeria as a member of National Association of Nigerian Travel Agencies (NANTA) and International Air Transport Association (IATA). We’ve been in business for over five years and we started from ground zero, so to speak, because we started as a non-IATA agency. We have grown through the ranks in the industry.
Can you confidently say you have arrived?
Well, I will not say we have gotten to where we intend to but it’s our resolve to continue to give our best to travellers, both current and prospective customers, and all stakeholders. We will get there.
Did you dabble into the tourism industry or it came about as a passion?
It is pure passion. I did not dabble into the industry. It is passion for travels and more importantly, the fact that that there are a lot of tourism potentials in our country that drove me into the industry. Unfortunately, these are underdeveloped. I deliberately loined the industry to my quota in ensuring that travels and tourism as a business is developed within our country.
However, considering that our country is still growing and not fully developed, we have to look more at the outbound market. It is therefore, the passion to replicate the good things out there in Nigeria that is our driving force. In fact, we should be the best tourism destination in the world; we should be competing among the best destinations in the world. Unfortunately, this is where we have found ourselves, but, of course, we all will continue to put our efforts at ensuring that this is developed in Nigeria.
How does the fact that Nigeria has no national carrier affect your job as a travel agent, both within and out there?
Of course, it has a lot of effects. Firstly, it means that foreign airlines are the ones to determine the fate of our travellers. Whether we like it or not, there is a lot of foreign exchange involved and although the foreign airlines do employ our citizens, it really does not mean that a bulk of their revenue sits here in Nigeria. This is because they are in business and for them to continue to stay afloat, the revenue make must return to where it should go to – their home country. It’s quite unfortunate but that is the situation.
What are those attractive packages that 1860 Travels has today and intends to provide, that distinguishes it from other travel agencies?
One thing that is very peculiar which stands us out in the industry, despite the numerous travel agencies in Nigeria, is that we believe in the development of young people and that’s why we have young people all around us. You know, wherever there are young people a lot of fresh ideas flow. We believe a lot in the application of technology in ensuring that travels and tourism are best served to our market. So, we understand that wherever you have young people, you have technology and where you have 1860 Travels, you have the best of travel technology. More importantly, we are five years in the industry and we continue to grow and we also continue to apply several ingenuous ideas in ensuring that travels and tourism is best served in and within our markets.
What are the challenges that limit your productivity?
Well, as an SME, it is about the same challenges SMEs face in the country. It also takes me back to what I was saying about national carrier. If we had a national carrier or we had domestic airlines operating within the international space, it would be to our advantage first. Most recently, the Akwa Ibom State government launched their own airline fleet, which, whether we like it or not, will benefit benefit the citizens first. So, let us think about that is happening on the national stage – we will be the greatest beneficiaries. These foreign airlines don’t operate in Nigeria alone, so to an extent, they cannot be blamed because their hands are a bit tied. They are not just giving to us – they are giving back, first and foremost to their citizens, then secondarily, citizens of other countries where they operate and thirdly, general full support. And of course, you must know that every business is set out to make profit, and some of them have devoted a certain percentage in ensuring that they get some of these things done, under the CSR factor. So, it is our job and that of those in the media as well, to keep emphasizing the need for a national carrier. It goes a long way; it does not just controls fares in the market, you also have a lot more independent contractors and mostly Nigerians employed. Also, we cannot underestimate the need for more young people enjoying more CSR from such airlines.
Finally, where do you see 1860 Travels five years from now?
When we started, it was from ground zero, like I said, without any special support. We have been patient and visionary enough and hope that in the next five years, we would get to the global stage. 1860 Travels wants to play on a global stage, we don’t just want to be limited within the shores of Nigeria. We want to play and be seen as a big player on the global scene. And everything has been put in place to ensure that it happens. It is our desire and hope to take the gospel of 1860 Travels to other markets around the world.
Thank you very much for your time
Thank you.
The Lagos State Commissioner of Police, Moshood Jimoh, has explained why security details attached to the Speaker of the Lagos State House of Assembly, Mojisola Meranda, were withdrawn, noting that the aides have since been restored.
The Lagos Police boss, while confirming the withdrawal of four policemen attached to Meranda, blamed the withdrawal on the audit of all policemen attached to VIPs in the state.
He also claimed that it was not Meranda’s security aides who were withdrawn and that those of other VIPs were also withdrawn during the audit.
CP Jimoh also insisted that the audit is not peculiar to the Lagos State Police Command, adding that it also happened in other states of the country.
He said, “Lagos with a population of about 20 million persons have 18,000 police personnel. This is grossly inadequate for a state like Lagos which is centre of excellence.
“The audit will help us to know those on illegal duty, those who are where they are not supposed to be. Once the audit is completed, we start to reassign them to Divisions and Post to help in policing the state effectively.”
Continuing, the CP added that the audit is a statutory laid-down procedure of the police, which is not limited to the state command alone.
“Periodic audit of police personnel attached to eminent personalities and groups is a police statutory laid down procedure which is not limited to Lagos State Police Command alone, this is to ensure that the police personnel are accounted for including their firearms and other police crime fighting equipment in their possession.
“To further ensure that they are on their duty posts and the firearms and equipment under their custody is not misused. As we speak, other police state commands in the Country are carrying out similar audits of Police personnel hitch-free and without any problem.
“The exercise will equally avail the Command the opportunity to discover where police personnel are posted without approval and or those that are on illegal duties and unapproved duty posts, so that we can withdraw those on unapproved duty posts, those with invalid approval and those on illegal duty and redeploy them to Police Posts, Stations, Divisions and Area Commands to provide security and safety for all Lagosians.
“It is important to underscore the facts that Lagos State, the Centre of Excellence with more than Twenty million population but with a strength of police personnel of less than 18,000 in total need more personnel to be at the police posts, police stations, divisions for the safety and adequate protection of lives and property of everyone in Lagos State.
“The ongoing police personnel audit in the Lagos State Command is done in absolutely public interest and not with any other considerations, except for the safety of all in the State. As I speak with you, the audit of the police personnel attached to Hon. Mojisola Meranda has been completed and the four armed personnel attached to her from the Lagos State Police Command have been returned back to her for her protection.
“It is pertinent to also state that the ongoing police personnel audit has been on for several days now and prominent personalities and individuals have been complying with the process. The exercise once again is not aimed or targeted at any individual,” the CP added.
“However, for those whose police personnel are still undergoing the audit process with the Command, the outcome of the audit will enable the next line of action to be taken. Let me sound a note of warning that prominent persons/individuals without valid approval, Police deployment to them will be withdrawn throughout the State.
“The Special Protection Units Department at the Force Headquarters have been mandated to provide security coverage for every Nigerian needing police protection in the country, and will henceforth provide deployment of police personnel for guard duties and personnel protection, will be centrally done throughout the country at the Force Headquarters,” the Lagos CP added.
Security aides attached to the Speaker of the Lagos State House of Assembly, Hon Mojisola Meranda, has allegedly been withdrawn while it was also alleged that the security aides of the embattled and impeached Speaker, Hon Mudashiru Obasa, has been restored.
The move, according to source, is part of the pressure being mounted on Meranda to resign her speakership position.
A reports by The Punch onThursday said security details attached to the speaker including police officers have been withdrawn.
On online platform, The Whistler, reported seeing videos of Meranda going into the assembly for official assignment without any of her security aides, except civilian aides.
The paper added that the identity of whoever authorised the withdrawn is still unknown just as a source close to the Speaker confirmed the development.
“The source told the paper, ‘All the Speaker’s security aides have been withdrawn. All the security aides attached to the House of Assembly have also been withdrawn.’
The paper further noted as follows:
The source further lamented that, “the speaker is now vulnerable.”
The removal of Meranda may not be unconnected to the move by a mediating team including Chief Bisi Akande and Aremo Olusegun Osoba, former governors of Osun and Ogun states respectively to ease the embattled speaker out of office and restore normalcy in the assembly which is sharply divided over the influence of the state governor, Babajide Sanwo-Olu and President Bola Tinubu.
The meditating panel reportedly met last Sunday with key stakeholders at the House including members of the Governance Advisory Council at the Governor’s Lodge in Marina in their bid to resolve the political impasse.
Various reports from the meeting said the panel recommended the resignation of Mudashiru Obasa and that Meranda should also step down for a new lawmaker from Lagos West to take the mantle of the House leadership.
Meanwhile, the Obasa camp confirmed that all his aides have now been restored.
“They have restored all Obasa’s security aides as of this morning,” the source said.
Special Adviser to President Bola Tinubu on Information and Strategy, Bayo Onanuga, has said he believes the former governor of Kaduna State, Nasir El-Rufai, is hurt because he was blocked from being a minister in Tinubu’s cabinet.
El-Rufai, who has been critical of Tinubu’s government in recent times, claimed on Monday night during an interview on Arise TV that Tinubu, not the National Assembly, blocked his nomination as a minister after initially asking him to be part of the government.
“The National Assembly had nothing to do with it, the president didn’t want me in his cabinet,” El-Rufai had said.
Reacting to his statement on Tuesday during an interview on Channels TV’s Sunrise Daily, Onanuga said:
“As a person, I think I will pity former governor of Kaduna State, Nasir El-Rufai. He feels hurt that he was not made a minister…I think it is time for him to move on.
“You cannot continue to behave like a child as if somebody stole your bread and things like that and then you’re crying over spilt milk?
“It’s natural for him to feel hurt, excluded and I think that as the president acknowledged in a recent birthday tribute to him, Nasir actually helped a lot in installing President Tinubu, and if he’s not there it doesn’t mean that he must bring down the roof.”
Onanuga stressed that the president has nothing against El-Rufai, reiterating that the ex-governor was only frustrated for not being part of the Federal government.
He said El-Rufai’s criticism of the Tinubu administration does not “reflect reality,” adding that the government inherited numerous problems but “things are getting better”.
