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Personality in Focus

Eno Dagwor, Doing Amazing Things at CRISPAN Hospitality

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By Frank Meke

Having travelled and stayed in most top rated hospitality institutions, around the world, hotels in focus, grading and classification of hospitality businesses in Nigeria, takes me off the drift. Indeed, it is a serious business to grade, classify hotels and related enterprises across Nigeria which is as diverse as our culture.

Right at the hill top city of Jos and majestically announcing its luxury presence, is a 200 bed hospitality giant, not in the hue of many I had seen or stayed across Nigeria, but off a different perspective and statement of reality.

It’s sheer size and pristine location, is awesome and intimidating, spreading its wings, in a telling pride as a peacock. CRISPAN hotel sits in a city within a city, with hands stretched out, in various apartments and Presidential suits, more than a mere replication of grandiose living.

If you are the type that likes your choice of accomodation and culinary offerings, to be made bare before you, then CRISPAN is the place to be. From its massive gate, the architecture and designs, wafts through the mind, and the eyes, leading the heart to the festival of choices, non regrettable and everything, an experience.

“Sir, would you guys want to stay with us,” a pretty looking front office staff asked me as my friend and I made our way around, muttering in a excited conversation about this new Cockrow of hospitality on the Plateau.

As wont with me, searching out for Operational heads of most hotels thrills me. Why, you may ask? In this business, the hood makes the monk, take it or leave it. A hospitality outfit is not defined by its brand or name but by those behind its survival, reach and acceptance.

This business is about the manager, the vision, the passion, connections and experience. Here at CRISPAN, an Amazon, not on the lips in the industry yet but silently redefining hospitality, and keeping Jos, the Plateau state tourism capital of Nigeria, on the watch and wish list of visitors and holiday makers.

Eno Dagwor? Heard about her? Delectable, hospitable and stylist, prefers to let the services in her hotel rate her competence. With degree certificates in Business Administration and Hospitality and Tourism, Eno Dagwor nee Tom, bestride the hospitality and tourism sector, leaving behind taillights of achievements and Professionalism, deserving gold medals.

She had done profitable timeouts at Proof hotels and lounge, lekki, Lagos, Peninsula Hotels and Towers, Best Western The island hotel and Elion House Hotel, all in Lagos, outfits devoted to signature clients, with profitablity returns, incomparable to the noisy neighbors.

Eno Dagwor is also a human resource consultant, capable of sniffing out hidden hospitality talents and deploying same to Organizational growth.

Apart from her core competencies in sales and marketing, networking and strategic business relationship and clients needs evaluation, this hospitality Amazon from Akwa ibom state, married to a Plateau indigene, had trainings in Performance Management and Evaluation for Competitive Advantage, Human Resource Management Practice and Customer service Relations.

She told me, her CRISPAN hotel, is positioned in Jos as the destination and hospitality statement, adding, that clients requests and needs are top priority. ” We are not trained to turn down requests from our clients, but to meet it with smiles on our faces. Here at CRISPAN hotel everything is possible’

Eno Dagwor no doubt is an aggressive relationship power horse, a multi task force, determined to deploy the gift to change the narratives of hospitality business in the Plateau. Again,CRISPAN hotel she disclosed is the hotel to beat!! No other, no other, she muttered, flipping through the day’s occupancy brief.

Though many people express worries about the pockets of security challenges in the tourism Capital city of Jos, Mrs Eno Dagwor believes these challenges do not define the future of hospitality growth in the Center point of North Central location of the Plateau.

” We are not living in denial to these challenges, and for us at CRISPAN, tomorrow is the future and we are here to install hope and faith, for the future of a peaceful Plateau and a tourism hospitality destination yet to be fully exploited and made manifest.'” she explained to me amidst flurry of phone calls from clients and staff, a strong indication of her resourcefulness and manifest competence.

So what is the future of CRISPAN hotel?” We shall take it once at a time, from Jos, we can have a CRISPAN hospitality brand all the country, it is a possibility but we want Nigerians and foreigners to come validate this dream hospitality presence never seen anywhere around”

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Personality in Focus

Ofala Festival: Igwe Achebe Applauds Globacom’s Enduring Cultural Partnership

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The Obi of Onitsha, His Majesty Igwe Alfred Nnaemeka Achebe, has commended Globacom for its unwavering commitment to the preservation and promotion of Nigeria’s cultural heritage, noting that the telecommunications company’s sustained support has helped transform the Ofala Festival into a world-renowned cultural celebration.

Speaking on the 2026 edition of the festival, held at Ime Obi, Onitsha, Anambra State, on Friday, the monarch paid a glowing tribute to Globacom for its longstanding role as the principal sponsor of the festival, a partnership that has spanned fifteen consecutive years since 2011.

According to the monarch, “Their partnership has transformed the festival from a palace ritual to a world-renowned cultural festival owes a great deal to purposeful partnership. Since 2011, Globacom has stood with us as our principal partner – now fifteen consecutive years of unwavering commitment.” He added that “In good times and challenging times, Globacom has helped us preserve the authenticity of Ofala while enhancing its presentation, documentation, broadcast and global reach. They have helped take a living heritage to the global stage”.

Igwe Achebe also applauded the vision of Globacom’s Chairman, Dr Mike Adenuga Jr., whose commitment to cultural preservation, he noted, reflects a profound appreciation of the role of indigenous traditions in strengthening national identity and social cohesion.

“I thank Globacom and its Chairman, Otunba (Dr) Mike Adenuga Jr., GCON, a true man of culture, for his vision and belief that culture is not a luxury but a foundation for unity,” the monarch said.

Commenting on the theme of this year’s festival, “Igba Mbo, Iga N’Iru” — Strive and Advance — Igwe Achebe described it as a compelling call to diligence, excellence, self-improvement and collective progress. He explained that the theme embodied the enduring spirit of the forebears who built the Onitsha kingdom on the banks of the Niger, while challenging younger generations to preserve that legacy through enterprise, purposeful endeavour and a commitment to progress.

In his goodwill message to the monarch and the people of Onitsha, Dr Adenuga described Globacom’s association with the Ofala Festival “since 2011 has been much more than a corporate partnership. It has been a relationship which we cherish deeply and regard as a privilege”. He expressed profound appreciation to Igwe Achebe for the opportunity afforded Globacom to contribute to the preservation, celebration and wider projection of the community’s priceless cultural heritage.

He noted that the annual festival provides a valuable platform for showcasing the rich cultural traditions, dignity and enduring values of the Onitsha people to audiences across Nigeria, Africa and the wider world.

Through its longstanding partnership with Ofala, Globacom continues to demonstrate that corporate citizenship extends beyond commercial enterprise to the preservation of the cultural foundations that give communities their identity, strengthen their unity and connect generations.

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Personality in Focus

Kardinal Takes Africa’s Business Travel Story to ECOWAS Startup Awards

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Kardinal Business Travel, a travel technology company with African and global focus, was among 60 startups that pitched at the 2nd edition of the Economic Community of West African States (ECOWAS) Startup Awards, held at the ECOWAS Commission headquarters in Abuja recently.

The company’s Chief Executive Officer and Founder, Cornelius Ugwunwa, presented the company’s case at the three-day event. The awards was part of an ECOWAS initiative to help West African businesses and startups scale through digital transformation, regional integration and sustainable value chains, with the aim of widening access to global markets.

Temitope Kareem, founder of Nigerian healthtech firm HubPharm Africa, won the top prize of $30,000. Senegal’s Gaynako took home $20,000 as first runner-up, while Steve Bah Blesson’s MyOpinion from Côte d’Ivoire won $15,000 as second runner-up.

Speaking during his pitch, Ugwunwa said Africa needs a new system for business travel. He cited a market with $75 billion in inbound travel spending and a strong business travel component in 2025, while travel and tourism as a whole contributed $228 billion to the regional economy.

“When a company sends its employees across Africa for a business engagement, we at Kardinal noticed the challenges of countless inboxes, spreadsheets and emails, mostly after the trip.

Businesses keep asking: How much did we spend? Who did we spend it on? Was it above or below budget? Can we reconcile everything on one platform?” he said.

He described African business travel as a $30 billion market that is largely fragmented and overly dependent on manual processes.

According to him, many businesses lose over $1 billion to manual travel processing and cannot track spending in real time. “That is why Kardinal exists: to solve this entrenched problem,” he said.

Ugwunwa said GoKardinal is an artificial intelligence-driven platform built to track expenses for African businesses. It brings the entire business travel lifecycle (planning, budgeting, booking, financing and expense tracking) onto one platform, in real time.

“GoKardinal is not another travel platform. It is an infrastructure for business travel, powered by AI for expense management,” he said, adding that the idea is to help businesses move without delay from one location to another to do their best work, expand and make profit.

On the company’s performance, he said the platform serves over 51 businesses in Nigeria and across Africa, with estimated weekly profit of $10,000 and gross merchandise value of over $1 million, growing at 65 per cent annually. he added.

He noted that about 80 per cent of African businesses still run their business travel manually, without any form of expense tracking, in a market worth over $30 billion annually. “African business travel is not just travelling for the fun of it.

It is an ecosystem with the potential to generate over $70 billion when digitalised,” Ugwunwa said.

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Personality in Focus

Ibadin Advises Military Personnel Against Unmanaged Anger

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The President of Security Resources & Risk Management Academy, Lagos, Mr. Matthew Ibadin, has charged officers of the Nigerian Armed Forces and allied nations to practice emotional discipline, warning that unmanaged anger remains a greater threat to a Staff Officer than the enemy.

Ibadin, who is also a doctoral researcher at the Nigerian Defence Academy (NDA) and University of Abuja, stated this on Monday while delivering a lecture on “Emotional Discipline Under Pressure and Anger Management for Staff Officers” to participants of Senior Course 48 at the Armed Forces Command and Staff College (AFCSC), Jaji, Kaduna.

The lecture was attended by 436 officers comprising the Nigerian Army, Nigerian Navy, Nigerian Air Force and officers from eight friendly nations.

Describing anger as “a temporary madness that leaves a permanent record,” Ibadin warned officers that “the line between a respected officer and an inmate is thinner than you can imagine.”

“Anger may enter the room, but must never take command,” he said.

The Lion Principle

Illustrating his point with the parable of the lions, Ibadin noted that while both male and female lions roar, the female roars only when necessary and lives 15-18 years compared to 10-12 years for the male.

“She lives longer not because she is weaker, but because she is more disciplined. Many of us have become male lions in uniform – fighting juniors, spouses, traffic, minor disagreements even when no real threat exists. That constant agitation slowly destroys what you have built,” he said.

He therefore charged officers to “be a female lion in strategy and a male lion only when tactically necessary.”

Five Battlefields Where Anger Destroys

Ibadin identified five battlefields where undisciplined anger destroys officers: Health, Home Front, Office and Command, Career and Prison, and Relationships.

On health, he described anger as a silent killer that triggers hypertension, stroke and cardiac arrest, noting that many officers survive the war front but do not survive peacetime.

“At Jaji, your rank commands respect, but at home your rank is irrelevant. If you win at the office and lose at home, you have lost. An officer whose home is under emotional fire cannot think clearly at the command post,” he cautioned.

He warned that signatures appended in anger to operational orders, procurement papers and personnel assessments could lead to Boards of Inquiry, career ruin and mission failure.

He added that 70 percent of inmates in correctional centres for murder never planned to kill, but acted in a moment of unmanaged anger.

Practical Tools

Ibadin introduced practical tools including the 90-Second Rule and the S.T.O.P Protocol – Stop, Take a Breath (4-4-4), Observe, and Proceed with Discipline – for decisions under pressure.

He adopted Aristotle’s five tests for disciplining anger: Right Person, Right Reason, Right Time, Right Degree, and Right Manner.

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