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FirstBank Sustains Positive Impact, Welcomes Back Customers

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FirstBank, Nigeria’s leading financial institution and Africa’s Bank of Choice has expressed its appreciation to the public – especially its customers – for their continued patronage of its services during the COVID 19 lockdown, whilst assuring the public that stringent measures have been implemented to ensure its branches and locations across the country operate in line with the health and safety guidelines issued by the Nigeria Centre for Disease Control to mitigate the spread of coronavirus.

Expressing the Bank’s delight at welcoming customers to its branches and locations from Monday, 4 May 2020, Dr. Adesola Adeduntan, the Bank’s CEO noted that these safety measures include ensuring personal protection, as wearing face masks is now mandatory; maintaining social distancing by reducing physical contact by at least one meter from the next person and queue guides and markings are in place to guide customers; as well as enhancing the practice of personal hygiene as hand washing stations and hand sanitisers have been provided.

Speaking on the impact made by the Bank across its sub-Saharan business Dr. Adeduntan said “We are glad that our investment in technology over the years has really borne fruit as many of our staff were able to work remotely during the lock down with effective IT support to hand.  We were therefore able to actively support our customers, their families and businesses through these challenging times.

We ensured business continuity across eight countries – Nigeria, Ghana; Democratic Republic of Congo; Sierra-Leone; the Gambia, Guinea; Senegal and United Kingdom.  We recognize that this has truly been a trying period and are poised to continue to provide as much support as we can to our customers and communities we operate in”.

Coming back home, the Bank’s Chief explained that during this period it proactively reviewed products and services to support customers better and expressed his appreciation to Nigerians for the whole hearted adoption and patronage of its electronic services, as these indeed demonstrated the trust which the public repose in the Bank and in return the Bank commits to always live by its resolve on being true to its mantra – You First.

He said “It is for this reason; putting our customers first, that our Bank working to regulatory, Federal and State Government directives worked assiduously to keep over 50 percent of our branches open across all nooks and crannies of the country.

At the same time the call centre was restaffed in the most efficient manner and retooled as we provided even more opportunities for our customers to reach us for their banking needs”.

He further provided a snapshot of transactions carried out across FirstBank’s e-banking channels during the five-week lockdown in various parts of the country:

•          We recorded approximately 12.6 million withdrawals amounting to about N156bn across our ATMs well placed across the country.

•          Nigerians with FirstBank cards used them 105 million times to make payments or withdrawals worth about N1.18 Trillion as they relied on us to settle their banking needs

•          Our customers made transfers over 106 million times with a total value of about N8.18 Trillion across our digital channels.

•          During this period, our 53,000 plus agents have processed over N512bn worth of transactions

•          We have also recorded over 275,000 new sign-ups to alternative channels covering our Firstmobile; USSD and First-Online platforms.

As one of the leading SME banks in the country, with a drive to ensure SMEs are supported, Dr. Adeduntan, also stated that FirstBank has enhanced palliatives such as introduction of special waivers on repayment fees on its credit cards, and a 90-day loan moratorium on selected products across markets, to help cushion the impact of the toll on employment and livelihoods.

Our Wholesale business was also not left out as advisory services and a range of financial needs were met to the delight of our Corporate and Commercial customers.

On community impact, the Bank partnered with other organisations  in the private sector to collectively help those most impacted by this pandemic. It has contributed N1billion and several volunteer staff towards the efforts of the Nigerian Private Sector Coalition Against COVID-19 (CACOVID) to meet the intervention objectives in the key areas of health; testing, provision of much needed health infrastructure, isolation units and raising public awareness and where needed providing food to the most vulnerable.

This is a time when we all must step up and do our bit by our people and our communities.

In addition FirstBank in keeping with its long standing tradition and focus on educational support and talent development has partnered with several organisations in a bid to  help 1 million students access e learning.

“It is important in all this not to forget the children whose needs can so easily be overlooked at a time such as this”.

“As the lock down is lifted nationwide, we will continue to provide seamless service to our customers ensuring the highest levels of support whilst operating as efficiently as possible, ensuring safety of all is paramount and empowering our staff to drive these goals. We will do these with three things in mind: ensuring you are staying safe; supporting your business; and safeguarding our future’’ Dr, Adeduntan said.

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Polaris Bank Champions Drug-Free Nigeria, Supports NOMA’s Media Capacity Building Workshop

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Polaris Bank has reaffirmed its commitment to youth development, education, financial literacy, and social responsibility by supporting a Media Practitioners’ Capacity Building Programme held on Thursday.

The event pioneered by the Nigerian Online Media Alliance (NOMA), a coalition of digital media publishers and journalists, was to commemorate the 2026 International Day Against Drug Abuse and Illicit Trafficking.

As part of its contribution to the successful hosting of the programme, the bank donated a variety of branded gift items, including cable chargers, water bottles, umbrellas, piggy banks, and mathematical sets.

The branded water bottles, umbrellas, and cable chargers were distributed to journalists and participants at the event, providing useful tools for everyday use. The piggy banks were designed to encourage savings culture and financial discipline among young people, while the mathematical sets were presented to participating students to support learning and academic excellence.

The programme themed: “Responsible Media, Drug-Free Nigeria: The Journalist’s Role in Prevention and Advocacy,” was organized by NOMA in collaboration with the International Society of Substance Use Prevention and Treatment Professionals (ISSUP Nigeria), the National Drug Law Enforcement Agency (NDLEA), and the Federal Neuro-Psychiatric Hospital, Yaba.

Speaking on the bank’s support, Chairperson of the Nigerian Online Media Alliance (NOMA), Theresa Moses, expressed profound appreciation to Polaris Bank for partnering with the association in advancing initiatives that positively impact education and society.

According to her, the bank’s gesture underscored its dedication to community development, youth empowerment, and national progress.

“We are sincerely grateful to Polaris Bank for supporting this important programme with branded gift items. Beyond their practical value, these items represent the bank’s commitment to education, financial literacy, youth development, and social impact. Their support contributed significantly to the success of this event,” she said.

The event attracted journalists, media executives, public health professionals, policymakers, anti-drug advocates, students, and representatives of government agencies who gathered to discuss strategies for strengthening media advocacy against substance abuse and illicit drug trafficking.

Through expert presentations and panel discussions, participants explored the critical role of responsible journalism in promoting prevention, raising public awareness, reducing stigma, and supporting efforts to build healthier and safer communities.

Polaris Bank’s support aligns with its longstanding commitment to corporate social responsibility initiatives focused on education, financial inclusion, youth development, and community empowerment.

By supporting the NOMA Media Practitioners’ Capacity Building Programme, Polaris Bank has once again demonstrated its belief that collective action, education, and awareness are critical to building a drug-free Nigeria and empowering citizens to make informed choices for a better future.

Stakeholders at the programme commended the bank for its continued investment in initiatives that promote positive social values and contribute to national development.

The organizers noted that partnerships between the private sector and civil society organizations remain essential in addressing societal challenges and creating opportunities for sustainable impact.

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Access Bank UK Polo Day 2026 Holds July 4 in Windsor

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Access Bank has set Saturday, July 4, 2026 to host its annual UK Polo Day in Windsor, an event when judged by past editions, promises to be one of the season’s most captivating social experiences.

The guest list is a true global roll call, bringing together investors, entrepreneurs, public sector leaders, and cultural influencers, from around the world. It is the kind of setting where a brief exchange over lunch can swiftly evolve into a strategic partnership by day’s end.

But beyond the prominence of those in attendance lies a deeper significance: the collective impact their presence is helping to drive, far beyond Windsor, and thousands of miles away in Northern Nigeria.

The Access Bank UK Polo Day has always carried a philanthropic dimension. This year, that dimension takes centrestage. Proceeds from the event will go directly towards the construction of additional classroom blocks in underserved communities across Northern Nigeria, a region where the gap between school-age children and available learning spaces remains one of the most stubborn obstacles to progress.

For many families in these communities, a classroom is not a given; it is a luxury. Access Bank has been changing that. The numbers tell a familiar and troubling story. Millions of children across Nigeria’s north remain out of school, some because of distance, some because of poverty, and many simply because there is no building to go to.

Bricks and mortar matter. A classroom block does not just give children somewhere to sit; it signals to a community that their children’s futures are worth investing in. It draws teachers. It gives girls a reason, and a safer route, to stay in education. It plants something durable in a place that often feels forgotten by the institutions that should be paying attention. This is the logic behind Access Bank’s commitment.

Access Bank has long recognised that financial inclusion and human development are not parallel pursuits, but one continuous journey. A resilient economy cannot be built on an undereducated workforce, nor can a generation be empowered without first equipping it with the tools to learn. In that sense, the classroom blocks being funded through this year’s Polo Day represent more of a deliberate investment in long-term economic growth than a humanitarian gesture.

What started as a polo fixture has grown into something harder to categorise: part networking forum, part celebration of what African enterprise looks like on a global stage. For Access Bank, the day has become one of the clearest expressions of what the institution is actually trying to do: make it easier for capital, talent, and ideas to move across borders, and to ensure that the benefits of that movement reach communities that rarely appear on an investor’s map.

This year’s event arrives at a moment when those connections feel more urgent than ever. Trade corridors are shifting. Development finance is being redirected. And the institutions best positioned to lead are those that already have trusted relationships and the credibility to match.

Access Bank has spent the better part of two decades building those relationships. The Polo Day is where they show up in person. Windsor lends the occasion its own particular atmosphere. A short drive from London but removed enough from the city to encourage the kind of unhurried conversation that rarely happens in a boardroom, it is a fitting setting for an event that has always been as much about relationship-building as it is about sport.

Jamie Simmonds, Managing Director of The Access Bank UK, was direct about what the day means: “Every year, we bring together an extraordinary community of leaders from across the world. People come to strengthen relationships, explore new possibilities, and contribute to something that matters. What matters most is the chance to make a real, lasting difference in the lives of young Nigerians who simply need a place to learn.”

For Nigerian observers, the symbolism is hard to miss. A bank founded on Nigerian soil is using one of England’s most prestigious social calendars to raise money for classrooms in Kaduna. That is not a small thing; it is a statement about where Access Bank believes its obligations lie, to shareholders and regulators as well as communities that made it possible in the first place.

The matches will be played. The conversations will happen. And somewhere in Northern Nigeria, a child will eventually walk into a classroom that did not exist before July 4, 2026.

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Wema Bank’s 5 for 5 Rewards: 273 Customers Receive ₦17.96m in One Month

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One month after launching Season 5 of its flagship 5 for 5 Rewards campaign, Wema Bank has rewarded 273 customers with a total of ₦17.96 million, demonstrating the strong early impact of its refreshed customer rewards platform and reinforcing its commitment to rewarding everyday banking.

Launched on May 2, 2026, as part of the Bank’s 81st anniversary celebration, this season of the campaign introduced a more structured and inclusive rewards framework designed to encourage positive financial habits while recognising customer loyalty across the Youth, Women and Mass Market segments.

The season opened with a special anniversary activation at Ikeja City Mall, where 81 customers received ₦81,000 each, resulting in ₦6.56 million in rewards on launch day. Since then, the campaign has continued to reward customers through daily and monthly draws, with an additional 192 winners emerging within the first month.

Across the Youth segment, 37 students have received rewards worth ₦4.4 million, including 20 students who received ₦50,000 PocketMoni rewards and 17 university students who received ₦200,000 each in Tuition Support.

The Women segment also recorded strong participation, with 12 customers receiving ₦150,000 each through the #SelfCare category, while the Mass Market segment recorded the highest number of winners. Within the first month, 120 customers received daily cash rewards, and 23 customers won ₦200,000 each in the monthly draw, bringing total rewards in the category to ₦5.2 million.

Commenting on the campaign’s early impact, Wema Bank’s Managing Director and Chief Executive Officer, Moruf Oseni, said; “At Wema Bank, we believe loyalty should be rewarded in ways that are meaningful, transparent and accessible. The response to Season 5 of the 5 for 5 Rewards campaign has been encouraging, and seeing hundreds of customers benefit within just one month reinforces our belief that everyday banking should create everyday opportunities.

Beyond rewarding transactions, we are encouraging positive financial habits while delivering real value to our customers. He added; “This is only the beginning. With more reward categories, more winners and more opportunities still ahead, we remain committed to creating meaningful impact for our customers and ensuring more Nigerians experience the value of banking with Wema.”

Customers can participate by opening or reactivating a Wema Bank account, funding it with a minimum of ₦5,000, maintaining an average monthly balance of ₦5,000, and completing at least five transactions every month using the ALAT app, Wema or ALAT cards, or *945#.

With over ₦170 million earmarked for rewards between May and December 2026, thousands more customers are expected to benefit as the campaign continues, reaffirming Wema Bank’s commitment to rewarding loyalty, promoting positive financial behaviour and delivering value beyond banking.

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