Metro
Get Acquainted with Principles of Effective Service Delivery – Police Ministry Charges Staff
The Police Affairs Ministry has tasked its officials to imbibe the basic principles and philosophy of service delivery to be up to date in serving the Nigerian public.
A statement signed by the Ministry’s Deputy Director (Press & Public Relations Unit), Balaji Kazeem, and made available to the National Association of Online Security News Publishers (NAOSNP) quoted the Permanent Secretary, Ministry of Police Affairs, Dr. Nasir Sani-Gwarzo, as urging the staff of the Ministry to get acquainted with the philosophy and principles of service delivery and public service reform initiatives to effectively and efficiently implement the mandate of the Ministry.
Sani-Gwarzo gave the charge during the sensitization workshop on service delivery initiatives for officers on Salary Grade Level 10-14 at the Office of the Secretary to the Government of that Federation Conference Hall, Phase 1, Federal Secretariat, Abuja.Dr Sani-Gwarzo stated that the adoption of the SERVICE COMPACT with all Nigerians signals a realization that the Public Service could do better and needs to do better to serve the public adequately. In his words,
“Nigeria has been playing and will continue to play important roles in International Fora and as such will have to seek to self-improve its Governance processes through initiatives that focus on enhancing Public Service efficiency that will significantly contribute and propel the country towards achieving the desired reform agenda”. The Permanent Secretary recalled that the leadership of all MDAs are into SERVICE COMPACT with all Nigerians. Hence, all Civil Servants are expected to be consciously and deliberately committed to rendering prompt and efficient services to the citizenry.
According to him, “This Can only be possible if all eschew corruption and inefficiency. Stakeholders Should work harder to bring the vision of the Ministry to fruition, through upholding positive values, follow-up processes, ensuring absolute discipline, and giving recognition to competency, transparency, and accountability in the discharge of staff duties, so that citizens are not short-changed in their expectations of the standard of service provided by Government institutions.”
He reiterated the Management’s Commitment to employ the SERVICOM platform in making things work in the Ministry so that stakeholders will always enjoy doing business with the Ministry.Dr. Sani-Gwarazo said that the new initiative is aimed at breaking away from the old model to a new paradigm of productive, result-driven, world-class Civil Service for accelerated National Development.
The Permanent Secretary urged the participants to pay attention to the presentations and participate actively, hoping that the desired culture change would yield maximum benefits towards qualitative service delivery. In his welcome address, the Director of Reform Coordination and Service Improvement, Mr. Mshelbwala Ibrahim Musa pointed out that the concept of SERVICOM intends todrive Reform change, Innovation, and Improvement efforts within the Ministry incompliance with the framework set by the Office of the Head of Civil Service of the Federation (OHCSF) and Bureau of Public Service Reforms (BPSR).
He added that the structure will identify processes, systems, and service gaps develop interventions to eliminate such challenges, and manage as well as drive SERVICOM aims and initiatives within the Ministry.The Head of Operations(SERVICOM) Mrs. Ngozi Akinbodewa in her presentation stated that the “Service COMPACT with All Nigerians” objective is to institutionalize a culture of continuous performance improvement and citizen-centred/customer focus in MDAs as well as promote transparency and accountability.
In her words, “Its allows for an open and transparent approach that all citizens can understandand can work with, it covers key information about organization servicedelivery approach and the relationship the customer will have with the MDAs”.
A member of the All Progressives Congress (APC), Joe Igbokwe, has called for the dismissal of the soldier who resisted the Minister of the Federal Capital Territory, Nyesom Wike.
The soldier had blocked Wike and officials of the FCTA from accessing a portion of land in the FCT.
The officer, claiming he was acting on instructions, told Wike that he would not be allowed into the property. Wike, however, questioned his authority, leading to a heated confrontation and name calling.
Reacting on Facebook, Igbokwe questioned who was behind the military officer in challenging the FCT Minister.
He wrote, “Who is this man in uniform? Of what meat is he fed? Who is beating the drum for him? This is unacceptable? His uniform has to be removed.”
The Lagos State Police Command has vehemently denied reports making the rounds that it was involved in the attempted release of a Lebanese national, who is in custody for the defilement of eight children.
The Police made the rebuttal via a statement signed by the Command’s Public Relations Officer, SP Abimbola Adebisi, on behalf of the Commissioner of Lagos, and made available to the National Association of Online Security News Publishers (NAOSNP).
In the statement titled, RE: OUTRAGE AS LAGOS POLICE ALLEGEDLY ATTEMPT TO RELEASE LEBANESE ACCUSED OF DEFILING EIGHT CHILDREN, the Police noted as follows:
“The Lagos State Police Command is not involved in any alleged attempt to release a Lebanese accused of defiling eight children.“
The story is therefore inaccurate and misleading.
The above case is being handled discreetly by the Gender Unit of the Command with the highest level of professionalism, diligence, and in line with international best practices, by specially trained gender case specialists.
Furthermore, the investigation strictly follows the standard operating procedures for cases involving children and young persons. The Gender Unit of the Command remains firmly committed to child protection and upholding due process in the pursuit of justice, without fear, favour, or sentiment toward anyone involved, whether a foreign national or Nigerian.
The case in question, which is under thorough investigation, does not involve any Lebanese, but rather a national of one of the Southern African countries. Every necessary step has been taken to ensure that justice is served in the matter. It is important to inform the public that both the biological mother of the child and the child herself made statements to the Police affirming that the child was neither molested nor defiled by the accused person.
However, the complaint by the child’s father, who has custody of the child, on his allegations against the accused person, is being carefully investigated to ensure justice in the matter and prevent any miscarriage of justice. The outcome of the investigation will definitely be made public.
The Commissioner of Police, CP Olohundare Jimoh, has directed a discreet investigation into the allegations highlighted by the reporter in the report to ensure that no stone is left unturned in getting to the root of the matter . The writer of the story has also been contacted and briefed on the steps being taken by the Police to ensure that justice is achieved.
The Commissioner of Police furthermore wishes to reiterate his full confidence in the impartiality, competence, and high level of professionalism in the Officer-in-Charge of the Gender Unit, Lagos Police Command,Assistant Commissioner of Police (ACP) Toyin Kazeem, who was officially out of the country on IACP in the United States when the matter was reported to the Gender Unit. Her exemplary track record, both locally and internationally, exemplifies her integrity, dedication, and commitment to handling gender-related and other sensitive cases. Under her leadership, the Gender Unit has brought pride to the Command and provided justice to numerous vulnerable persons, including women and children.
The Lagos State Police Command therefore urges the public and the media to continue to repose trust and confidence in the ability of the Command to deliver justice in all cases, particularly those involving children and other vulnerable groups. The outcome of this case will be made known to the public on completion of the investigation.
The family of former President Shehu Shagari has announced the death of his last surviving widow, Hajiya Saratu Shehu Shagari.
She passed away on Monday at the age of 89, after a prolonged illness.
A statement signed by the eldest son of the former president, Captain Mohammed Bala Shagari, confirmed that Saratu died at about 3 pm.
He described the late Hajiya Saratu as an embodiment of grace, humility, and quiet strength, who lived a life of dignity and service.
The family also said details of the funeral arrangements would be announced in due course.
