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Get Acquainted with Principles of Effective Service Delivery  – Police Ministry Charges Staff

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The Police Affairs Ministry has tasked its officials to imbibe the basic principles and philosophy of service delivery to be up to date in serving the Nigerian public.

A statement signed by the Ministry’s Deputy Director (Press & Public Relations Unit), Balaji Kazeem, and made available to the National Association of Online Security News Publishers (NAOSNP) quoted the Permanent Secretary, Ministry of Police Affairs, Dr. Nasir Sani-Gwarzo, as urging the staff of the Ministry to get acquainted with the philosophy and principles of service delivery and public service reform initiatives to effectively and efficiently implement the mandate of the Ministry.

Sani-Gwarzo gave the charge during the sensitization workshop on service delivery initiatives for officers on Salary Grade Level 10-14 at the Office of the Secretary to the Government of that Federation Conference Hall, Phase 1, Federal Secretariat, Abuja.Dr Sani-Gwarzo stated that the adoption of the SERVICE COMPACT with all Nigerians signals a realization that the Public Service could do better and needs to do better to serve the public adequately. In his words,

“Nigeria has been playing and will continue to play important roles in International Fora and as such will have to seek to self-improve its Governance processes through initiatives that focus on enhancing Public Service efficiency that will significantly contribute and propel the country towards achieving the desired reform agenda”. The Permanent Secretary recalled that the leadership of all MDAs are into SERVICE COMPACT with all Nigerians. Hence, all Civil Servants are expected to be consciously and deliberately committed to rendering prompt and efficient services to the citizenry.

According to him, “This Can only be possible if all eschew corruption and inefficiency. Stakeholders Should work harder to bring the vision of the Ministry to fruition, through upholding positive values, follow-up processes, ensuring absolute discipline, and giving recognition to competency, transparency, and accountability in the discharge of staff duties, so that citizens are not short-changed in their expectations of the standard of service provided by Government institutions.”

He reiterated the Management’s Commitment to employ the SERVICOM platform in making things work in the Ministry so that stakeholders will always enjoy doing business with the Ministry.Dr. Sani-Gwarazo said that the new initiative is aimed at breaking away from the old model to a new paradigm of productive, result-driven, world-class Civil Service for accelerated National Development.

The Permanent Secretary urged the participants to pay attention to the presentations and participate actively, hoping that the desired culture change would yield maximum benefits towards qualitative service delivery. In his welcome address, the Director of Reform Coordination and Service Improvement, Mr. Mshelbwala Ibrahim Musa pointed out that the concept of SERVICOM intends todrive Reform change, Innovation, and Improvement efforts within the Ministry incompliance with the framework set by the Office of the Head of Civil Service of the Federation (OHCSF) and Bureau of Public Service Reforms (BPSR).

He added that the structure will identify processes, systems, and service gaps develop interventions to eliminate such challenges, and manage as well as drive SERVICOM aims and initiatives within the Ministry.The Head of Operations(SERVICOM) Mrs. Ngozi Akinbodewa in her presentation stated that the “Service COMPACT with All Nigerians” objective is to institutionalize a culture of continuous performance improvement and citizen-centred/customer focus in MDAs as well as promote transparency and accountability.

In her words, “Its allows for an open and transparent approach that all citizens can understandand can work with, it covers key information about organization servicedelivery approach and the relationship the customer will have with the MDAs”.

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Security Expert Hails Ribadu’s Talks with Vance, Rubio As Positive Devt in Counter-Terrorism Fight

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The visit by Nigeria’s National Security Adviser, Nuhu Ribadu to the United States where he held talks with Vice President JD Vance, and Secretary of State, Marco Rubio, has been described as a positive development for Nigeria’s fight against terrorism.

A security analyst and columnist, Jas Keita, in a statement says that the meeting underscores the importance of the Nigerian/U. S security relationship.

According to her, the meeting comes at an important time for Nigeria as it seeks to defeat terrorist groups that are seeking to undermine the government, destroying lives and livelihoods across the country.

The statement reads in part: “Security cooperation between the United States and Nigeria were central to these discussions. This comes against the backdrop of escalating terrorist activity in Nigeria. Two weeks ago, ISIS militants killed at least 29 people in an attack in Guyaku, a village in Adamawa state, while Boko Haram killed 11 people during a raid on a village in Borno State. This escalation of violence and destruction poses a serious threat to the social and economic stability of Nigeria. Nigeria must do all it can to destroy the ability and operational capacity of groups such as ISIS or Boko Haram to wage war against its people.

“Despite widespread commentary, driven often by foreign actors, the United States has remained a steadfast ally to Nigeria in its determination to destroy those groups who seek to destroy Nigeria. While some commentators seek to criticise the government for such visits, it’s clear that ordinary people whose lives and livelihoods are being destroyed by these groups, want to see immediate, urgent and effective action against these groups. Working with the United States to empower Nigerian Security forces is the quickest and most effective way to this result.

“Of course, people will remember the 2025 Christmas day strikes where the U.S working with Nigerian security forces undertook a series of attacks against these terrorist groups. But that cooperation continued in the months following the attack. In February, a team of U.S. Special Forces personnel were deployed on the ground. Their mission was to provide direct technical and information support to Nigerian security forces. As well as training support, they have provided invaluable technical and strategic insight developed over decades of providing similar support across the globe.

“This type of support cannot be underestimated. To see a contrast, one simply needs to look at events in Mali and the failure of Russia’s assistance to the government there. Empowering our security forces, ensuring they have the skills and insights is a critical element to ensuring we defeat terrorist groups.

“One of the strands of commentary after the Christmas day strikes was if we even needed American support. Put simply, yes, we are facing a substantial threat from these terrorist groups. They are well armed, well organised and well financed. They are committed to destroying the legitimately elected government and imposing their own vision on our country. They have shown time and time again they have no interest in the welfare of our people, rather they will kill anyone who disagrees with them or simply is in the wrong place at the wrong time.

“Nigeria is facing an existential threat from these terrorist groups. They do not care about our way of life or the welfare of our people. Nigeria cannot become prosperous unless it rids itself of these terrorist organisations. The ongoing security crisis creates an environment of instability and fear that means our people cannot expect to thrive. Nigeria has a prosperous economic future ahead and can create a brighter future for all its people, but this cannot happen without a stable and secure foundation. Defeating these groups not only protects the lives of our families but allows Nigeria to build a brighter economic future for all.

“That is why these talks in Washington are so vital. Our country has a strong and committed ally in the United States. Despite what other foreign actors say, they have shown time and time again their willingness to expend resources to support our fight against terrorism.  Strengthening and deepening this relationship must be a key strategic priority for our government and we must ensure it endures. Doing so, will ensure our own people have the skills, insights and resources to defeat these groups. Doing so, will provide the stability that will underpin our future economic and social growth.”

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ISSUP Nigeria to Host Webinar on AI-Powered Addiction Screening Tool, “VibeCheck”

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The International Society of Substance Use Professionals (ISSUP) Nigeria has announced plans to host the 33rd edition of its bi-monthly Knowledge Update Series webinar on May 27, 2026, focusing on the use of artificial intelligence in addiction screening and mental health intervention.

The webinar, themed “VibeCheck – An AI Tool for Addiction Screening, Brief Intervention and Referral; From Screening to Real-World Intervention,” will be held online at 3:00 PM WAT.

The session will introduce “VibeCheck,” a digital self-screening assistant designed to support early identification of substance use risks and related mental health concerns using tools such as the WHO ASSIST and PHQ-9 assessments.

The webinar will feature a live demonstration of the platform, practical strategies for integrating the tool into clinical and community workflows, ethical considerations surrounding digital screening tools, and referral pathways for intervention.

Participants will also learn how the platform can be customized for institutional use by healthcare organizations and community-based programmes.

The keynote presentation will be delivered by Dr. Oluwasikemi Alalade, a Consultant Psychiatrist at the Federal Neuropsychiatric Hospital, Yaba, Lagos.

Dr. Alalade specializes in child and adolescent psychiatry, substance use disorders, neurodevelopmental conditions, and digital mental health innovations. She has contributed to several research projects focused on psychiatric care delivery and technology-driven mental health solutions in Nigeria.

According to ISSUP Nigeria, the webinar is targeted at public health professionals, addiction counsellors, healthcare providers, policymakers, young people, and professionals working within substance use prevention and treatment settings.

The session will be moderated by ISSUP Nigeria President, Dr. Olajumoke Koyeojo and Ejikeme M. Ogueji, Head, Editorial and Webinar Team

ISSUP noted that the webinar aims to promote evidence-based approaches to substance use prevention and strengthen discussions around ethical digital mental health interventions.

Participation is free and open to interested members of the public.

To register for the ISSUP Nigeria webinar on “VibeCheck – An AI Tool for Addiction Screening, Brief Intervention and Referral”, click below:

https://www.issup.net/node/34651?utm_source=chatgpt.com

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Ubuntu As Africa’s Moral Compass: Healing Xenophobia, Restoring Dignity and Rebuilding Continental Unity

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By Tolulope A. Adegoke

The recent surge in xenophobic attacks against Nigerians and other African nationals in South Africa has once again exposed painful fractures in the ideal of African brotherhood. These incidents — marked by violence, looting, destruction of businesses, and loss of innocent lives — represent not only a humanitarian crisis but a profound moral failure that contradicts the very essence of what it means to be African. In the face of such division, the ancient African philosophy of Ubuntu offers a powerful, practical, and deeply human framework for healing, reconciliation, and sustainable unity.

Ubuntu, often translated as “I am because we are,” is more than a cultural expression. It is a complete worldview that affirms the interconnectedness of all people. It teaches that a person’s humanity is realised through their relationships with others, and that harming another ultimately diminishes oneself. In the context of xenophobia targeting Nigerians and other Africans, Ubuntu directly challenges the “us versus them” mentality and calls for a return to shared identity, dignity, and mutual responsibility.

Core Principles of Ubuntu in Relation to Xenophobia

  • Interconnectedness: No African exists in isolation. The suffering of Nigerians in South Africa affects the dignity of all Africans. Ubuntu reminds us that an attack on one community is an attack on the collective African family.
  • Human Dignity: Every individual, regardless of nationality, deserves respect and protection. Xenophobia violates this fundamental principle by dehumanising fellow Africans.
  • Communal Responsibility: Success and security are collective. South Africans and other African nationals share common struggles — unemployment, inequality, and poverty. Ubuntu urges joint solutions rather than scapegoating.
  • Reconciliation and Restoration: Harm must be acknowledged, justice served, and relationships restored. Healing requires both accountability for perpetrators and systemic reforms that address root causes.
  • Harmony and Shared Destiny: True progress emerges when communities live in balance, recognising that Africa’s strength lies in unity, not fragmentation.

How ECOWAS, AU, SADC and Other Bodies Can Intervene

Regional and continental institutions have a critical role to play in providing structured, legitimate, and sustainable responses to xenophobia.

ECOWAS (Economic Community of West African States) As the primary regional body for West Africa, ECOWAS should:

  • Establish a standing Joint Task Force on Migration and Social Cohesion with South Africa to facilitate dialogue and monitor tensions.
  • Develop and enforce a Regional Migration Management Protocol that protects the rights of legal migrants while addressing irregular migration.
  • Support skills-transfer and joint investment projects between member states and South Africa to reduce “push” factors of migration and demonstrate mutual economic benefit.

African Union (AU) The AU should elevate xenophobia as a continental concern by:

  • Convening emergency sessions of the Peace and Security Council to treat xenophobia as a threat to African unity.
  • Developing an African Citizenship and Mobility Charter that promotes legal, rights-based migration and integration.
  • Strengthening the Continental Early Warning System to detect rising xenophobic sentiments and enable timely diplomatic intervention.
  • Facilitating high-level mediation missions and reparative dialogue between affected countries.

SADC (Southern African Development Community) As the immediate regional bloc:

  • Lead internal dialogue and mediation within Southern Africa to address cross-border tensions.
  • Promote harmonised border management and labour mobility policies.
  • Invest in joint infrastructure and human development projects that visibly demonstrate the benefits of regional solidarity.

Other Relevant Bodies

  • The United Nations (through UNHCR and IOM) can provide technical support for humane migration management and protection of victims.
  • The African Development Bank can fund large-scale regional projects that create shared prosperity and reduce migration pressure.
  • Civil society, faith-based organisations, and the African diaspora should lead grassroots reconciliation and awareness campaigns.

Practical Solutions Aligned with Ubuntu

To transform Ubuntu from philosophy into action, the following multi-sectoral solutions are recommended:

Education Sector

  • Integrate Pan-African history, shared heritage, and migration studies into school curricula across South Africa and the continent.
  • Establish joint South African–Nigerian cultural and academic exchange programmes to build personal connections from a young age.

Economic Sector

  • Develop joint business cooperatives and value-chain projects in agriculture, trade, and small enterprises involving both South Africans and migrants.
  • Create government-backed township entrepreneurship funds that prioritise inclusive models benefiting legal foreign nationals and locals alike.

Governance and Leadership

  • Publicly and consistently condemn xenophobia while addressing legitimate local grievances through transparent dialogue.
  • Create national integration councils with representatives from South African communities and African diaspora groups.

Media and Public Communication

  • Highlight positive stories of African cooperation, migrant contributions, and shared success.
  • Partner with civil society for Ubuntu-inspired awareness campaigns promoting “One Africa, One Destiny.”

Youth and Community Engagement

  • Organise cross-border youth leadership and entrepreneurship summits.
  • Support community sports, arts, and cultural festivals that bring South Africans and other Africans together in celebration.

Global Relevance and International Standards

The fight against xenophobia in South Africa aligns with international human rights standards, the UN Sustainable Development Goals (particularly Goal 10: Reduced Inequalities and Goal 16: Peace, Justice and Strong Institutions), and the African Union’s Agenda 2063. Solutions must therefore meet global benchmarks of human rights protection, rule of law, and inclusive development while remaining rooted in African agency and ownership.

A Balanced Conclusion: Ubuntu as Africa’s Moral Compass

Xenophobia is a betrayal of African humanity. It weakens the continent’s global standing and delays the realisation of a united, prosperous Africa. However, through the deliberate and consistent application of Ubuntu — in education, economy, governance, media, and community life — South Africa and the broader continent can heal these wounds and build something stronger.

Ubuntu does not deny legitimate grievances. It simply insists that solutions must honour the dignity of every African. When leaders model it, institutions embed it, and citizens live it, xenophobia will lose its appeal. Africa’s greatest contribution to the world may not be its resources, but this timeless philosophy that reminds us: our humanity is bound together.

The path to lasting peace does not require perfection — it requires commitment. With courage, honesty, and collective will, South Africa and Africa can move beyond xenophobia toward genuine solidarity. The world is watching, and history is waiting. The time to choose Ubuntu is now.

Dr. Tolulope A. Adegoke, AMBP-UN is a globally recognized scholar-practitioner and thought leader at the nexus of security, governance, and strategic leadership. His mission is dedicated to advancing ethical governance, strategic human capital development, resilient nation building, and global peace. He can be reached via: tolulopeadegoke01@gmail.comglobalstageimpacts@gmail.com

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